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New Version Offers Key Enhancements Including Financial Asset Management and Executive Dashboards for End-to-End IT Operations Management

London, UK., November 15, 2011 – Numara® Software, Inc., a global leader in service management, endpoint lifecycle management and mobile device management solutions for IT professionals, today announced FootPrints® 11, the first integrated IT Service and Asset Management solution. The new software offers a singular view into IT operations management and tighter IT integration as well as improved business intelligence, compliance, and security with enhancements across the entire Numara® FootPrints product family. Numara FootPrints supports Numara® Cloud Mobile Device Manager, allowing users to manage physical, virtual, and mobile devices across all major operating systems.

“We were incredibly impressed with the type of effort Numara spent listening to its customers and gathering feedback when designing FootPrints 11,” said Rick Cahoon, director of enterprise support at Wilbur-Ellis Company. “They came to us directly, asking what enhancements we’d like to see in the product, and made a concerted effort to reflect those enhancements in the new version.”

Today’s IT organisations face multiple challenges – from managing the adoption of new technologies to meeting high end-user expectations to aligning with business needs. FootPrints 11 meets these challenges head-on by delivering the first integrated IT service and asset management solution. Giving IT administrators enhanced visibility into IT Operations Management across physical, virtual, and mobile deployments with a single pane of glass view, FootPrints enables tighter IT integration, greater flexibility, and ease of use. Unlike other offerings that are difficult to administer, FootPrints is easy to install, configure, and customise – without the need for extensive consulting engagements – providing quicker time to implementation, value and IT productivity. Further, by incorporating Business Process Management solutions, FootPrints extends its benefits well beyond IT to HR, finance, marketing, and many more businesses, providing the enterprise with an increased return on investment and comprehensive IT-to-business alignment.

FootPrints 11 Key Benefits
Advanced IT Integration
FootPrints 11 extended its capabilities to ensure advanced IT integration across asset lifecycles. With a comprehensive lifecycle view of all endpoint devices including cost, depreciation, asset assignment and ownership, as well as procurement information, FootPrints 11 provides IT the strategic knowledge to move from cost center to business partner.

“One of the new features of FootPrints 11 that we find extremely useful is the financial management capability,” said Rick Cahoon, director of enterprise support at Wilbur-Ellis Company. “This ultimately equips us with a 360-degree view of all of our assets, making it easier to reconcile our devices where they are supposed to be, track budgeting through a new depreciation function, and carefully align costs. Numara has proven it can handle all facets of IT and Lifecycle management, and to us, a company with 250 branches worldwide, that is very appealing.”

Improved Business Intelligence and Insight
FootPrints 11’s new executive dashboard provides essential trend, performance, and progress information, to help IT quickly and easily communicate within the business and showcase its business value throughout an organisation.

“Our IT executives need ongoing, real-time visibility into meaningful service metrics in order to effectively communicate with the business,” said Aaron Carey, senior system engineer at ATX Group. “As a result, our IT administrators often spend extensive time mining and correlating data to create meaningful reports. Now, with FootPrints Executive Dashboards, our executive team can easily access the most recent and relevant service metrics in real-time and our administrative staff can focus on providing excellent service to the business.”

Extended Security and Compliance
With automated software inventory normalisation tools and pre-build reports and dashboards, FootPrints 11 gives IT a clear understanding of its software catalog, ensuring software license compliance and proper software distribution throughout the organisation. Further, FootPrints 11 provides a single integrated console to manage and secure the business’ IT environment and control anti-virus solutions.

“Organisations want greater control over their IT environment and demand the flexibility to choose and deploy specific solutions as their business needs dictate,” said Matt Dircks, vice president of products at Numara. “With a tightly integrated solution across service management and asset management disciplines, FootPrints simplifies IT operations management and enables IT professionals to focus on delivering world-class service to their customers instead of managing disparate solutions from multiple vendors.”

Users can deploy FootPrints 11 on premise and easily subscribe to Numara Cloud Mobile Device Manager, giving IT the ability to control, manage, and secure their mobile devices. To learn more about Numara Cloud Mobile Device Manager, please visit Built from the ground up as a modular yet integrated system, the Numara® FootPrints family can be purchased as separate products or as part of the broader FootPrints solutions including FootPrints® Service Management, FootPrints® Lifecycle Management, FootPrints® Desktop Management, and FootPrints® Security & Compliance Management. For additional enhancements and product descriptions see To learn more about the Numara FootPrints family of IT Operations Management solutions, please visit

About Numara® Software Incorporated
Founded in 1991, Numara® Software is a leading global provider of integrated IT Operations Management solutions. Numara’s family of integrated products solve Endpoint Lifecycle Management, Mobile Device Management, Help Desk and Service Desk challenges for physical, virtual and mobile devices. All products are designed to simplify and optimize IT Operations Management. Numara’s product families include: Numara® Cloud, a family of cloud based solutions; Numara® Footprints®, a family of on-premise solutions, and Numara® Track-It!®, an IT Help Desk and Inventory solution. Numara Software collectively supports more than 50,000 customer sites, over 280,000 users and nearly 20 million IT assets worldwide.


Andrew Smith
Numara Software
0118 900 0906

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