Exciting New Cloud Family of Products Offers End-to-End IT Operations Management Solutions
London, UK., November 15, 2011 – Numara® Software, Inc., a global leader in service management, endpoint lifecycle management and mobile device management solutions for IT professionals, today announced Numara® Cloud, a cloud-based IT operations management (ITOM) solutions business and the availability of the Numara Cloud family of products. The Numara Cloud family of products is the only on-demand, integrated set of IT Service Lifecycle, Endpoint Lifecycle, and Mobile Device Management solutions supporting physical, virtual and mobile devices.
“Our fast-paced, ever changing business model demands a service management solution that is flexible and extensible. Thankfully, Numara Cloud offers just the right solution,” said Gregory Barrett, global process leader, UTC Fire & Security. “The expertise of the Numara Cloud team, coupled with their commitment to our on-going success empowers our resourced constrained organization to deliver an unprecedented level of value to the business. Leveraging Numara Cloud, we reduced the time it takes to customise and deploy a new service from 12 months to 30 days. Simply stated, Numara Cloud is easy to implement, configure and customise, providing fast time to value.”
The comprehensive and integrated family of products—including Numara® Cloud Service Manager, Numara® Cloud Service Lifecycle Manager, Numara® Cloud Endpoint Lifecycle Manager, and Numara® Cloud Mobile Device Manager—is securely delivered, enables tight integration of data and processes, improves process automation, and supports a wide range of operating systems and users.
Easy to deploy and simple to configure, administer and use, Numara Cloud Service Manager gives you the power to quickly gain control over your end-to-end incident & problem resolution process while automating, managing and controlling change in a cost effective on-demand IT Service Management solution.
Numara Cloud Service Lifecycle Manager allows you to quickly and efficiently gain IT and business value by providing you with the ability to easily manage service offerings and configuration items via service catalog & intuitive CMDB, automated incident resolution, change control and approval workflow process. With a cost effective on-demand solution, IT can easily deploy and administer IT and business processes allowing for greater business alignment and intelligence through customisable forms and processes, comprehensive service catalogs and modern dashboards and flexible reports.
Numara Cloud Endpoint Lifecycle Manager delivers cost-effective, on-demand and real-time asset discovery and management for physical, virtual and mobile devices. With compliance and configuration management, remote access, application deployment and patch capabilities, organisations can follow their assets through their complete financial lifecycle, ensure software license and security compliance, and simplify ongoing software maintenance across a secure delivery platform.
Numara Cloud Mobile Device Manager provides IT organisations the control they need to securely manage mobile devices throughout their entire lifecycle. With discovery and inventory, application management, and policy and security management, organisations now have the peace of mind that their mobile devices, critical data and network are secured from potential threats.
Numara Cloud solutions are flexible, easy to implement and offer solid functionality with best-in-class price and value. The Numara Cloud family of products are easy to install and configure, ensuring a rapid time to production and reduced administration cost. Additionally, as IT needs and budget requirements change it is easy and cost-effective to transition between Numara’s Cloud offering and its Numara FootPrints perpetual/on-premise family of products.
“Helping organisations simplify IT is becoming increasingly important and many are leveraging the cloud to enable automation and solve a variety of business challenges,” said Dave Hansen, Numara CEO. “However, before businesses can take advantage of the cloud, it is critical that IT integrate its processes and solutions. As the established provider of integrated Service Management and Endpoint Management solutions, business can rely on Numara Cloud to seamlessly integrate IT for better alignment between IT and business objectives.”
Through a partnership with Rackspace, Numara Cloud delivers a rock-solid, reliable and secure delivery platform optimised to maximise performance by offering a 99.97 percent uptime Service Level Agreement (SLA). Numara’s Cloud solutions are hosted in Rackspace Tier 1 SAS70 Type II certified data centers in Dallas-Fort Worth, London and Hong Kong, all of which are strictly controlled with multiple layers of protection and access. The data centers leverage IPv6 and contain abstracted, load balanced and duplicated file servers, web servers and application servers to ensure high performance.
The Numara Cloud family of products is available individually or together based on the needs of the enterprise. When implemented together, the products deliver highly integrated, unified data, reporting, processes and executive information.
For more information on Numara Cloud please visit www.numaracloud.com.
About Numara® Software Incorporated
Founded in 1991, Numara® Software is a leading global provider of integrated IT Operations Management solutions. Numara’s family of integrated products solve Endpoint Lifecycle Management, Mobile Device Management, Help Desk and Service Desk challenges for physical, virtual and mobile devices. All products are designed to simplify and optimize IT Operations Management. Numara’s product families include: Numara® Cloud, a family of cloud based solutions; Numara® Footprints®, a family of on-premise solutions, and Numara® Track-It!®, an IT Help Desk and Inventory solution. Numara Software collectively supports more than 50,000 customer sites, over 280,000 users and nearly 20 million IT assets worldwide.
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