LONDON, 29 November 2011 – London South Bank University, has awarded Xchanging (LSE: XCH), the business process and technology services provider and integrator, a three year managed service contract for network services. The contract, which has an option to extend by a further year, was won by Xchanging’s network and systems integration company, Data Integration, in an open European Journal tender.
Data Integration, the incumbent provider for the last six years, will continue to provide the University with a managed service for the core and distribution layer of the network. The company will deliver extended monitoring for additional nominated devices enabling increased network visibility for the University. The service will be provided under the ITIL service delivery framework and through a dedicated onsite resource. The scope of the contract includes proactive network management, real time monitoring and transparent reporting, as well as hardware and software maintenance.
The service includes a range of technologies from multiple vendors, all centrally managed through Data Integration. This comprehensive service will deliver a highly resilient and reliable network for students and staff at the same time as improving efficiency. In addition, Data Integration will continue to add value by providing thought leadership and holding workshops to introduce new technologies as appropriate.
Jim Nottingham, Acting Director of ICT at London South Bank University commented, “Our relationship with Data Integration works well as it complements our in house team’s skills. It allows us to focus on delivering key projects designed to enhance the student experience while knowing that a robust and resilent network service is availiable 24x7. Sound solutions from Data Integration such as the network redesign project, have enabled us to maximise our existing investment as well as provide for future growth”.
Paul Phillips, Public Sector Practice Director at Xchanging added, “We are delighted to continue our relationship with one of London’s largest and oldest universities and be recognised as a strategic partner. Over the last six years we have developed a very close working relationship with London South Bank University. This has helped us evolve our service offerings to best support the demands now being placed on modern forward thinking Universities”.
For further information, please contact:
Xchanging Technology Services
Tel: +44 (0)20 7780 5509
London South Bank University
Tel: +44 (0) 20 7815 6717/6796
About London South Bank University
London South Bank University (LSBU) is one of London's largest and oldest universities. Since 1892 we have been providing students with relevant, accredited and professionally recognised education. We are a cosmopolitan university with over 25,000 students from over 120 countries. We are proud to have received the highest possible rating for the quality of our education, from the independent Quality Assurance Agency (QAA), and proud of our achievements in delivering excellent student outcomes.
About Data Integration, an Xchanging company
Data Integration is one of the UK’s leading networking, security and communication technology providers. Acquired by Xchanging, the business process and technology services provider, the company is now part of Xchanging’s Technology business.
Data Integration specialises in network security, mobility solutions and high performance networks serving more than 300 customers in the UK, spanning the private and public sectors.
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