With improved telecoms, better training amenities and great staff facilities, we will be able to offer a more enhanced suite of call centre services
GoResponse, the award-winning telephone answering service provider, has trebled the size of its UK call centre.
GoResponse invested more than £100,000 in expanding and upgrading its Kent Science Park headquarters, a move that has seen its 50-seat call centre capacity increased to 130.
The outsourced 24/7 call centre service provider, which started out with four members of staff in 2003, now employs 95 people and has the potential to take the number of names on the payroll up to 230.
The new state-of-the-art offices, which utilises Cloud-based information technology and boasts a staff gym and high-tech training area, will be officially opened on Thursday, December 15. This is the third space upgrade in 7 years.
Mark Kirby, Managing Director at GoResponse, said he was delighted with their expanded facilities.
"This is a new chapter for us," he said. "This natural expansion gave us the opportunity to create an environment unparalleled in the marketplace and a chance to redevelop a lot of ways we provide our services for our clients."
“With improved telecoms, better training amenities and great staff facilities, we will be able to offer a more enhanced suite of call centre services. GoResponse have always appealed to customers that require a more agile, dynamic and partner-oriented outsourced solution so it is only right that we invest into the people and tools to embellish this vision. We are excited about 2012!”
GoResponse are holding a Grand Opening event on Thursday 15th December at it's new Kent location. This will be an opportunity to see the new facilities, meet the team, network with other businesses and get an insight into how GoResponse delivers its exceptional call handling service. Anyone interested in attending should email email@example.com.
Parties interested in telephone answering services or outsourced 24/7 call centre services should visit www.goresponse.co.uk or call the business development team on 0800 043 0443.
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