ReadSoft and partner ProcessFlows have deployed the ReadSoft FORMS application to provide a smarter, more efficient and cost effective way to process documents for the charity
Milton Keynes, UK, January 24, 2011
ReadSoft a global provider of software for back office process automation, has signed an agreement with a leading UK based charity operating in around 50 countries to provide automation of forms. ReadSoft’s technology will provide the charity with improved control, increased efficiency and reduced costs, ensuring every penny donated is spent delivering real, practical change for those in greatest need.
For this large charity organisation maintaining contact with supporters is critical. Gift Aid declarations, online donations, campaign response and supporter surveys generate tens of thousands of handwritten documents, all critical to raising funds.
ReadSoft and partner ProcessFlows have deployed the ReadSoft FORMS application to provide a smarter, more efficient and cost effective way to process documents for the charity. Initial focus has concentrated on the processing of surveys, where automation not only saves costs, but helps to reduce errors and improve data integration across the charity.
ReadSoft FORMS removes manual input of data, automatically extracting information from individual forms or batches of different types of forms at the same time – ideal for the charity’s supporter forms, Gift Aid declarations and campaign documents. The incorporation of an optical character recognition (OCR) capability, means the software can recognise and process data whether it is machine-printed or, as in this case, hand written.
The charity is now able to automate the entire process of capturing the data from a survey or response card, conducting a check of the data to ensure it is accurate before uploading it directly to its Customer Relationship Management (CRM) system. By automating forms capture, 20 staff have been freed up. They are now focussed on deriving greater value from data by ensuring the charity remains better engaged with active supporters as opposed to previous donors who have subsequently moved on without providing details of their new address.
Simon Shorthose, Managing Director, ReadSoft: “With so many documents both directly and indirectly relating to everything the charity does, identifying where automation could be best used to help drive down back office administration has been key. The challenge is to improve the effectiveness of the charity’s operation, and FORMS delivers. Ultimately this means more charitable donations are going to go those most in need of help, and that is a true return on investment.”
ReadSoft works with many ‘not for profit’ organisations, implementing a variety of back office processes which address automation of forms as well as accounts payable and accounts receivable systems; increasing data accuracy, improving efficiencies, supporting staff and driving down costs.
Watch the video on ReadSoft FORMS here: http://ow.ly/8CCB8
As follows of this press release, ReadSoft’s counterparty in the transaction or co-operation is not mentioned by name. This is due to that ReadSoft’s counterparty has required to be anonymous. This information is such that ReadSoft AB (publ) is to publish in accordance with the Swedish Securities Markets Act and/or the Financial Instruments Trading Act. The information was submitted for publication on January 24, 2012 at 11:00 CET.
ReadSoft is the largest global provider of software and services to businesses that want to better control and improve back office and administrative processes. ReadSoft’s products enable companies to automate data entry, classification, ERP matching, workflows, and e-invoicing. Results achieved by using Readsoft’s automation are improved productivity and compliance, and reduced cost and time. Founded in 1991 Readsoft has operations on five continents. The company is headquartered in Helsingborg, Sweden and trades on the NASDAQ OMX – Stockholm’s Small Cap List. For more information about ReadSoft, please visit www.readsoft.co.uk
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