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Services business soars with 176 percent increase in revenue and 164 percent rise in gross profits

York, UK, 26th January 2012 – Infrastructure and software solutions Value Added Reseller, Trustmarque, today announced that it has reported record financial results for FY2010/2011. The company achieved a 35 percent increase in Profit before tax and 26 percent growth in Gross Profit compared to FY2009/2010. Turnover also increased from £107m to £115m.

Trustmarque’s services business increased in revenue by 176 percent from £7.1m to £19.6m. Gross Profit for services also enjoyed a dramatic uplift from £1.1m to £2.9m, an increase of 164 percent. Trustmarque expanded its services range through the acquisition of cloud infrastructure and hosted services provider Nimbus Technology Systems Ltd, adding a suite of cloud and managed solutions to its offering to enable a greater degree of customisation and customer alignment.

A major highlight of the year was undoubtedly winning the coveted title of Services Provider of the Year for 2011 at the prestigious CRN Channel Awards. The award recognises how Trustmarque has worked tirelessly to build a service model and is committed to service-led customer engagement, bringing in some of the most skilled and highly-prized talent in the market to focus on addressing customer’s business challenges and developing the breadth and scope of its offering.

“This has been another strong year in Trustmarque’s evolution, supported by high margin growth and cash generation,” comments Scott Haddow, CEO for Trustmarque. “Our financial results for the Year 10/11 demonstrate the underlying strength of the business we have created and validate our strategy of focussing principal activities on software solutions and associated services that increase efficiencies and reduce cost for our customers. Investment has been critical to building the business and this is something we intend to continue in the coming years.”

Throughout the financial year, continued investment in training and development and in hiring new staff saw increased headcount from 118 to 170.

In November 2011 Trustmarque launched its new graduate training scheme to recruit new talent into the business and mould future leaders of the company. Trustmarque also created a Learning and Development Academy to up-skill staff by developing their sales and general business ability. The Academy is designed to provide training in each of Trustmarque’s core service offerings to ensure employees have the technical understanding and market knowledge to enable them to better serve Trustmarque customers.

Earlier this month Trustmarque also announced it had taken up occupancy of a significantly larger property for its Headquarters, moving to state of the art new offices to accommodate its rapidly growing workforce as a direct result of its vigorous recruitment drive.

From a customer perspective, Trustmarque has also been successful in maintaining its stronghold in the public sector, while also diversifying its portfolio to include several new corporate accounts, moving the company closer to a 50/50 split between public and private sector accounts. This drive has been supported by the creation of a Corporate Accounts Team designed to create a vertically aligned team of sales professionals dedicated to winning new account business in private sector organisations.

Haddow concludes: “2011 was an excellent year for the company thanks to the investments made in people, training and developing our service offerings. Notwithstanding the uncertain economic conditions and , in UK Public Sector, Trustmarque is poised for another record breaking year in 2011/2012 as we continue to assist clients with key deliverables – reducing costs and increasing efficiency whilst continuing to add value through each client interaction.”

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About Trustmarque

Trustmarque is a market-leading Value Added Reseller and provider of technology services and solutions to UK private and public sector organisations. Trustmarque has been a trusted advisor to customers on issues relating to technology for over 24 years, helping companies to make sense of their complex IT environments by unlocking the value of technology, improving efficiencies and reducing costs.

Trustmarque holds ISO9001/2000, ISO14001, OHSAS18001 and ISO27001 certifications, is OGC accredited and has achieved the Investors in People standard. In addition Trustmarque’s employees are ITIL and PRINCE2 qualified.
Trustmarque has also worked with The CarbonNeutral Company (formerly Future Forests) leaders in the field of carbon management and climate change solutions to become a CarbonNeutral® company.

For more information about Trustmarque visit, call 0845 2101 500, or email:

Media Information:

Cathy O’Neill
C8 Consulting Ltd
01189 001135

This press release was distributed by ResponseSource Press Release Wire on behalf of C8 Consulting in the following categories: Business & Finance, Computing & Telecoms, for more information visit