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Ideally, the NHS and other care providers should not be in a situation where they are having to weed out uncompassionate individuals

Ideally, the NHS and other care providers should not be in a situation where they are having to weed out uncompassionate individuals

News this morning that ‘being compassionate' should be as important as being clever when it comes to the recruitment of staff to care for the elderly’ should come as a wake up call to those responsible for hiring care staff.

The recommendation is one of several made by the Commission on Improving Dignity in Care for Older People to improve standards in hospitals and care homes. According to the draft report, too many vulnerable people are being “let down.”

To avoid hiring unsuitable staff for care positions, greater attention should be paid to testing potential employees for the right attributes before they are hired. Being intelligent does not necessarily mean that a person will be or become a good carer of elderly people or vulnerable adults.

Simon Trigg of Onetest, a pre-employment screening company that recently launched an online service for employers in the UK, said: “There is only so much that a CV, and invariably positive comments from references, can tell you about a potential new recruit. Ideally employers should be adding to their knowledge some more objective information about the person’s ability to provide a truly positive interaction with people in their care.”

Natalie Ranger who runs Hampshire-based Loga Care, a provider of live-in care services to the elderly and vulnerable adults, commented: "The word 'care' speaks for itself. As well as knowing about the conditions that the person you are looking after has, it's really important to care about them as human beings with their own individual needs and feelings."

The recommendations by the Commission echo several recent reports in the past few weeks that have been critical of elderly care in England. The Commission also called for medical and nursing students and other potential recruits who fail to show enough compassion towards older people to be barred from entering the health and care professions.

“Ideally, the NHS and other care providers should not be in a situation where they are having to weed out uncompassionate individuals,” adds Trigg. “By pre-screening potential employees, employers stand a far higher chance of hiring people with the appropriate abilities and experience as well as natural qualities, including compassion, emotional intelligence and the ability to communicate effectively with patients and those in their care.”

Editors notes

Onetest, one of the main providers of psychometric assessments in Australia, has recently launched a new service in the UK, providing immediate assessments of abilities during the recruitment process.

Onetest has been providing online psychometric assessment for over a decade, delivering millions of assessments to thousands of Clients, including Pepsico, Laing O’Rourke, BMW, Savills, BHP Billiton and many Government agencies

For further information about pre-employment screening and psychometric assessments, visit: www.onetestexpress.co.uk

Or contact:

Gary Muchmore
Tel: 0800 046 9690
Email: gmuchmore@onetestexpress.co.uk

For further press information about Onetest Express, please contact:

Glen Goldsmith
2thefore
Tel: 01483 811234
Mob: 07812 766338
Email: glen@2thefore.co.uk

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