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Join us on Stand 826 for information on itSMF UK membership, the launch of our new course endorsement scheme, and the best ITSM bookshop in Town!

London, UK – 11th April 2012 – itSMF UK, the UK’s largest service management user group, will once again be supporting the annual Service Desk & IT Support Show. The event takes place at Earls Court in London on 24th and 25th April 2012 and includes educational seminars, briefings and roundtables, as well as an exhibition that encompasses all the leading industry suppliers. itSMF UK will also be running the official bookshop at this year’s show, where all titles will be offered at discounts of around 20%.

Ben Clacy, Chief Executive of itSMF UK, commented: β€œWe are delighted to support the Service Desk & IT Support Show again this year, as it continues to be one of the best events for IT Service Management education. With the chance to pick and choose your sessions, you can tailor the event to suit your own needs, the calibre of speakers each year never fails to impress – and best of all, it’s free!”

You can also join Ben Clacy, itSMF UK Chair Colin Rudd, and Management Board members Don Page and Matthew Burrows at several educational sessions over the two days. Matthew Burrows will be presenting on business transformation and business relationship management; Colin Rudd will address β€˜Enhancing service value’; while Ben Clacy and Don Page will be taking part in a panel discussion on the future of ITIL. For further details, and to find out about numerous other presentations by itSMF UK members, check out the show website at

The official itSMF UK bookshop at Stand 826 will be offering a huge range of publications on IT management, project management, cloud computing, social media, and of course the best selection of ITIL and IT service management titles that you will find anywhere. Attendees can browse the latest ITIL 2011 and ISO/IEC 20000 books, discuss their reading requirements with our knowledgeable stand staff, and take advantage of our excellent discounts.

Visitors to the itSMF UK stand can also pick up a complimentary copy of ServiceTalk magazine, find out about priSM credentialing and continual professional development for IT service management professionals, and join us for the official launch of the itSMF UK Course Endorsement Scheme (Tuesday 24th at 3.00pm).

For more information on the itSMF UK’s involvement with the Service Desk and IT Support Show, please contact or call 0118 900 1134.

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About the itSMF UK

Established over 20 years ago, the itSMF UK boasts over 12,000 members, 60 percent of which are from FTSE 100 companies spanning all vertical markets in the UK. The itSMF UK’s raison d’Γͺtre is to help organisations and individuals deliver operational efficiency, service improvement and best practice in IT Service Management. The itSMF UK connects IT professionals with appropriate knowledge, networks and training programmes to help them better understand complex evolving IT infrastructures. Through the itSMF members can gain and learn from the experience of thousands of their IT peers. itSMF UK members are entitled to significant discounts on the latest ITSM publications and events, including seminars and an industry-leading Annual Conference, plus free attendance at Regional meetings and Special Interest Groups (SIGS). To find out more please go to or call 0118 918 6500.

Media Information:

Fiona Kenny
C8 Consulting Ltd
01189 001134

This press release was distributed by ResponseSource Press Release Wire on behalf of C8 Consulting in the following categories: Business & Finance, Computing & Telecoms, for more information visit