CAMBRIDGE, UK, May 9, 2012 – VWR International Management Services GmbH & Co. KG, a global laboratory supplies and services company, has selected Grant Instruments as the recipient for Best Customer Orientation Award for 2012 at the Annual VWR European Sales Conference. Each year, this award goes to the supplier who has given dedication and outstanding support to VWR.
Ludo Chapman, Managing Director of Grant Instruments said: “Receiving VWR’s Best Customer Orientation Award is a tremendous honour for Grant Instruments and we would like to thank VWR for this recognition. This award is a tribute to everyone here at Grant Instruments and reflects our dedication to working closely with our customers to provide the best possible customer service.”
Grant Instruments was given the award for its proven first class support to VWR. By working more closely with VWR's product management team to develop the product offerings and collaborating on specific marketing campaigns, Grant Instruments helped VWR provide a better offering to its customers. In addition, Grant's customer focus was clearly demonstrated with quick and consistent responses to VWR's sales requests, participation in various customer events and exhibitions as well as by conducting a market survey throughout the European markets.
Tom Halvorsen, European Product Manager for Equipment from VWR said: “At VWR, we award suppliers that have proven an outstanding ability to support VWR and our customers. Working closely with our suppliers enables VWR to provide excellent service and added value to our customers on a global level."
A high resolution photograph of the team at Grant Instruments with the prestigious award can be downloaded by following the link below:
About Grant Instruments
Grant Instruments (Cambridge) Limited (www.grantinstruments.com) is a world renowned supplier and manufacturer of scientific, life sciences and data acquisition products. The company has been designing, manufacturing and distributing scientific products for 60 years and has established a worldwide reputation for high quality, reliable and robust systems designed to satisfy the most demanding applications for research in life sciences, chemical and the general laboratory. Headquartered at Shepreth on the outskirts of Cambridge, England, the company has an extensive network of dealers and distributors servicing Europe, the Americas, and the Asia Pacific region.
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