NETWORK vendor ZyXEL has awarded Internet and communications solutions provider IDS its highest partner status, thanks to the company’s success and commitment to excellent service.
IDS has become an elite Premium Solution Partner, joining just half a dozen service providers across the UK in the highest tier of the network vendor’s partner program.
As a Premium Solution Partner, IDS can offer enhanced product knowledge and technical support for Firewall security and network switching.
Wirral-based IDS, a long-standing member of the ZyXEL Partner Program, provides business network solutions, including network security, telephony, Internet services and managed services to organisations of all sizes across of range of industry sectors.
IDS Managing Director John Prescott said becoming a ZyXEL Premium Solution Partner validated the company’s commitment to offering a high-quality, value-for-money service.
“World class products and solutions such as those from ZyXEL are limited only by the calibre of the people working with them,” he said. “With fully qualified ZyXEL Engineers on our team, IDS offers in-depth product knowledge and outstanding technical support, enabling the client to get the most from their investment in the technology.
“Companies now consider firewall security as a top priority as their utilisation of Internet and Internet-based application grows. In becoming a ZyXEL Premium Solution Partner, IDS can design and manage a solution around their particular needs that won’t break the bank.”
Mark Torrans, ZyXEL’s Head of Service Provider Group UK and Ireland, said that through partnerships ZyXEL is able to deliver their complete networks solutions to the UK market.
“We truly value our customers and to award IDS with Premium Solution Partner Status is testament to the strategic partner approach that gives value to both parties on existing network rollouts in the UK,” he said.
“With IDS holding such an exclusive client base, ZyXEL will always be in the background to provide support and training where it is needed and we look forward to a long term committed relationship with IDS over the coming years.”
IDS works with a range of leading vendors and suppliers to provide tailor-made Internet and telephony systems, either as stand-alone installations or integrated with legacy infrastructure.
Hosted services, Internet connectivity, VoIP, telephone equipment, lines and call packages form the core of the company’s services.
Notes to editors:
With a client list including Liverpool Football Club, LA Fitness, NHS Trusts and Wirral Borough Council, IDS has during its 40-year history become one of the leading Internet and communications solutions providers in the UK.
IDS engineers have completed Convergence Technologies Professional program run by the Telecommunications Industry Association. Network engineers hold the ZCNE (ZyXEL Certified Network Engineer) certification.
IDS does not contract-out support operations; dedicated account managers ensure customers benefit from one point of contact, and all their needs are met in-house.
ZyXEL provides complete broadband access solutions and is one of the few companies in the world capable of offering complete network solutions for businesses, comms providers and digital home users.
Integrated Digital Services Ltd - Grange Court, Raby Mere Road, Raby, Wirral, CH63 4JH
Phone: 0800 952 9595
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