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Number of printers reduced by over 450 devices while power, consumables and maintenance costs drop

Manchester, UK – 19 June 2012 – M2, Europe’s leading independent managed print IT services company today announced that it has reduced the number of printers at Skanska by over 450 devices, and considerably reduced power, consumables and maintenance costs. Since M2’s introduction of default duplex printing, the construction company has reduced its paper requirements by over 750,000 sheets.

Before M2 partnered with Skanska the Company’s printer estate of 965 printers, copiers and faxes had grown in an unregulated way. This denied the IT department the ability to monitor and support the devices causing delays and internal issues. Although there were more than 10 service contracts across its estate, some machines were not covered, which caused further cost implications.

Skanska’s locations throughout the UK vary from static offices to temporary on-site structures, all with unique printing requirements. The Company wanted to reduce printing costs in paper, consumables and energy use because Skanska works in accordance with its Code of Conduct and to its Five Zeros, which reflect its core values: zero loss-making projects, zero accidents, zero environmental incidents, zero ethical breaches and zero defects.

Environmentally conscious, the organisation was named the Greenest company in the Sunday Times 2011 Best Green Companies Awards and the Best Contribution to Corporate Responsibility at the Chartered Institute of Purchasing and Supply (CIPS) ‘Supply Management awards 2011’.

“It wasn’t cost efficient,” said Victoria Swaker, strategic buyer at Skanska. “Improved cost efficiency was one of the main drivers for looking to standardise our printing requirements with a single supplier.”

M2 carried out a comprehensive print audit, including costs, usage, environmental impact, device location, IT infrastructure, business processes and work flows. It then put forward suggestions for improvement that included replacing Skanska’s whole printer estate and installing new machines specifically tailored to each location and department’s requirements.

The whole project took around six months to complete and due to relationships previously created through the audit, M2 was able to offer a seamless installation across the entire estate. This included the operational divisions, which may only require printers for two or three months at a time.

At the end of the process, Skanska had the right equipment for each individual location’s requirements. Extra features were only included on printers where there was a specific business need and duplex printing was set as default to minimise paper waste. Incorporating the whole fleet onto one service contract meant fewer headaches and a vast reduction in ‘man’ hours for the company’s IT department.

John Taylor, CEO at M2 explained, “Thanks to a management and control system from M2, Skanska now has complete control over what printers are attached to the network, further improving maintenance and reducing costs. It has also been able to reduce expenditure on toner cartridges by implementing a default setting to black and white print.”

Via an automated toner notification system, M2 has increased device availability by ensuring consumables are ordered and dispatched without customer intervention.

And Victoria Swaker is full of praise for M2’s customer service. “We’re so impressed we are even trying to see if they can help us with other areas of our business.”

About Skanska

Throughout 125 years, Skanska has been a modern and innovative developer and contractor, building what society needs. Today, Skanska is one of the world’s leading project development and construction groups with expertise in construction, development of commercial and residential projects and public-private partnerships. Based on its global green experience, Skanska aims to be the clients' first choice for Green solutions. The Group currently has 53,000 employees in selected home markets in Europe, in the US and Latin America. Headquartered in Stockholm, Sweden and listed on the Stockholm Stock Exchange, Skanska's sales in 2011 totalled SEK 123 billion.

About M2

M2 is the Europe’s leading Independent managed print IT services provider. Offering a proactively managed ranged of office print strategies, infrastructures and document processes, M2 helps organisations’ reduce office print costs, waste and risk. Through a consultative audit and assessment process, M2 provides organisations’ with a customised best practice solution that benefits from the company’s vendor agnostic approach. The company’s professional account management teams helps secure sustained benefits and provides a continuous improvement programme.

M2 provides all its own expert resources including engineering break-fix services to IT consultancy and support services. M2 provides a national UK service and specialises in the mid to large corporate market. Customers include Atkins, LSBU, Kings, Manchester Airport, Moorcrofts, Westwood College and Shoosmiths. For more information visit

M2 won the managed print services (MPS) award in the Shift to Services category at Canon Europe’s 2011 Premier Partner Conference. In March 2012, M2 was also appointed to the Government Procurement Service, YPO and ESPO agreement for print audit services nationally. The Company now offers a tiered range of audit consultancy services for any government body helping them to assess their current print environment. The consultancy includes physical audit of sites, electronic auditing of volumes, IT infrastructure assessment as well as environmental impact auditing.


Press Contacts:
Natalie Sutton/Kim Gray
Proud PR
T: (0)1276 679570
M: +44 (0) 7768 026197 or +44 (0) 7884 405835

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