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Primary Health Care Corporation partners with Datix and Health Matrix to drive quality health services

London, Riyadh and Doha – Datix, a global supplier of patient safety software for healthcare risk management today announced that State of Qatar Primary Health Care Corporation has chosen Datix to drive quality healthcare services across its 23 primary health care facilities and wellness centres. Health Matrix, Datix’s local partner in the Middle East region is working with Primary Health Care Corporation on the implementation of the new state-of-the-art technology which is scheduled to go live later this month.

The Supreme Council of Health has created a solid and modern foundation through the establishment and development of a primary health care system for the State of Qatar.

Dr Mariam Abdul Malik, Managing Director at Primary Health Care Corporation said, “As part of the aim to enhance the physical and mental health of the population of Qatar, patient safety is extremely important to us. Working in partnership with Datix and Health Matrix to implement the new Datix system, and building on the success of the processes already in place for managing incidents and complaints, supports the vision of strengthening all aspects related to health and wellness through primary health care. Datix was selected in preference to the other systems evaluated because of its comprehensiveness and ease of use, but above all because of the company’s extensive experience with other primary care providers.”

Primary Health Care Corporation has healthcare centres covering different parts of Qatar, providing both preventive and curative health and medical services. Datix delivers safety, risk and governance through a number of integrated software modules. Primary Health Care Corporation will benefit from the following modules: incident reporting, complaint handling, patient experience, risk register, safety alerts, hotspots and dashboards to provide a comprehensive oversight of risk management activities across the organization. The majority of the 3000 staff at Primary Health Care Corporation will have access to the new system and Health Matrix will conduct extensive staff training over the coming months.

“Since its foundation Datix has been dedicated to improving safety and quality for its healthcare clients and is now used by primary care professionals around the world to submit incidents via easy-to-use web forms. Users can also manage investigations of incidents in real time and run reports to help pinpoint areas for improvement. We are pleased to be part of the drive for quality healthcare services in Qatar,” said Jonathan Hazan, Chief Executive Officer at Datix.

Abdul Rahman Qasim, Chief Executive Officer at Health Matrix concluded, “We are proud to partner with Primary Health Care Corporation on such a valuable and extensive project. Our expertise in the local health sector, combined with Datix software and the dedication and knowledge of the people within the organization, will ensure a successful implementation of a powerful patient safety and risk management framework to support the continued success of this important initiative.”


About State of Qatar Primary Health Care Corporation

The State of Qatar took its first steps in establishing a primary health care system as early as 1954 to cope with the increase in population. In 1978 the Ministry of Health developed a comprehensive scheme for building a primary health care system which was submitted to the Council of Ministers. The scheme included:

• The launch of primary health care services through health centres, covering different parts of the country and capable of providing excellent and comprehensive health and medical services (preventive and curative)

• Establishing modern specialized hospitals that would meet the people needs. H.H the Emir and the Council of Ministers approved the project allowing the realization of the primary health care system to be the instrument that would achieve the goals sought by the State.

• The State of Qatar, like many other countries in the region, from the moment of launching the project attended to all the needs of patients visiting the health centres rendering the following services:

- Management of a wide spectrum of disease
- Dentistry – preventive and curative
- Pregnancy care
- Vaccination
- Health education
- School health
- Pharmacy and drug prescription

- Laboratory analyses
- Keeping of medical records
- Vital statistics
- Transfer of patients to hospitals

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About Health Matrix

Founded in 2009 with operating offices in Saudi Arabia and Jordan, Health Matrix is a specialized Healthcare IT Company serving healthcare providers and regulators in the Middle East region.

With a long-term strategy of improving the healthcare IT in the region, the company is focused on helping clients to adopt best-of-breed eHealth solutions developed by world-class healthcare IT corporations. These solutions were developed with a core principle of elevating the quality of care delivered to healthcare recipients in the areas of patient safety, risk management, workforce management, policies and procedures, healthcare eLearning, clinical decision support systems, as well as primary care.

Capitalizing on our team’s solid experience, local knowledge of the Middle East market, client-centered service approach, and the unique association with worldwide leading software vendors such as Datix, Kronos, ICNet, MCN Healthcare & Learning, WaveMedical, and CureMD, we believe that Health Matrix is positioned to play a fundamental role in bridging the gap between the region healthcare practices and the international standards.

We, in Health Matrix, are strong believers in innovation and deploying a cutting-edge technology to enhance the well being of our communities. To Learn more visit or call: +966 1 4626625

About Datix

Datix has been a pioneer in the field of patient safety since 1986 and is today the leading supplier of software for patient safety, risk management, incident and adverse event reporting. Datix aims to help healthcare organizations build a culture and practice that drives excellence in patient safety. It recruits and retains people committed to the healthcare sector and continually invests in its software and services to ensure that it integrates best practice and learning.

Datix is focused on the health and social care sector. Its customers include public and private hospitals, primary care providers, GP surgeries, mental health and ambulance service providers. Its clients also include organizations delivering care home and domiciliary care services. Within the UK this includes more than 70% of the National Health Service. Internationally the Datix client base is growing rapidly and includes large scale deployments in Canada and the USA as well as clients in Europe and Australia.
Datix is headquartered in London, United Kingdom. To learn more, visit or call +44 (0)20 8971 1971
For further information please contact:

Health Matrix Corporation

Ola AlAnqar
Marketing and Communications Manager
P : +966 1 4626625
F : +966 1 4631448

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