Montvale, NJ, April 12, 2012 — InfoPlus (a Bristol Capital Company) is pleased to announce that the largest Avaya-endorsed alliance in the world, the Aura Alliance, has selected the InfoPlus Services portfolio as an official addition to its range of telecommunication services. Under the new partnership, over 50 Avaya-accredited Aura Alliance member organizations operating in more than 90 countries will now have direct access to the full suite of InfoPlus communication management reports and analytical tools for the Avaya Communication Manager and CS1000 platforms. Alliance members can now purchase InfoPlus Services directly from the Aura Alliance at a significant discount.
For over two decades, InfoPlus has led the market in providing hosted, innovative data mining services that address the major areas of Avaya voice communications management including Inventory, Configuration, Performance, Backup and Security. The services are widely used by the industry’s most prestigious Avaya business partners and the enterprise customers they support. Requiring no capital outlay or additional hardware or software, InfoPlus Services can be accessed from a secure web portal 24/7 and can be initiated in as little as one day.
Aura Alliance members around the world can now use InfoPlus Services to help streamline business processes, create market differentiation, add value to customer engagements and generate new streams of maintenance revenue. For Alliance enterprise clients, InfoPlus Services helps reduce operational costs, improve service and provide the insight necessary to make faster,more informed business decisions about their Avaya infrastructure.
"InfoPlus is excited about becoming a standard offering for the Aura Alliance, and proud to be part of an organization that includes the best of the best in terms of Avaya business partners,” said Richard Cabelo, Vice President of Sales with InfoPlus. “I believe that InfoPlus Services will bolster the Alliance’s ability to provide a single point of support for global organizations that are challenged with managing their Avaya voice infrastructure across geographically-dispersed footprints. Overall, it’s a huge endorsement for InfoPlus, and we are looking forward to supporting Aura Alliance partners that may have never been exposed to our services in the past.”
The Aura Alliance brings together 50 Avaya-accredited business partners and more than 2,000 Avaya-accredited individuals from around the world to deliver one consistent, centrally managed telecommunications service. With specialist local support in over 90 countries, it has grown to become the largest Avaya alliance on the planet – and the provider of choice for global enterprises planning worldwide deployment of Avaya systems.
Tony Parish, CEO of the Aura Alliance and Managing Director and founder of G3 Telecommunications, commented: “Our new agreement with InfoPlus is another significant step forward for the Alliance. With the ever-increasing complexity of converged communications, InfoPlus Services add a completely new dimension to the ways we’re able to help our multinational clients manage their telecoms at every stage of the system lifecycle. Customers require a consistent quality approach to maintaining their global communications infrastructures and our relationship with InfoPlus means we’re now able to add even greater end-to-end value.”
InfoPlus is a premier provider of communications management reports for Avaya and Nortel users. InfoPlus collects, summarizes and presents a company's communication systems' data in a format that is easy to understand and use. InfoPlus reports provide IT/Communications Managers with accurate, fact-based information that addresses key responsibility areas of: Inventory/Asset Management, Configuration/System Documentation, Performance/Traffic Analysis, Security Assessment and System Backup/Disaster Recovery.
InfoPlus currently services approximately 20% of the North American marketplace and is proud to count the largest communications vendors among its customers. The company has ‘touched’ over 40,000 communication systems worldwide, and over 25% of the Fortune 500 companies have benefited from InfoPlus services.
For more information, please visit http://www.infoplusonline.com.
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About Aura Alliance
The Aura Alliance is an international group of Avaya Business Partners, working together as a single organisation to provide global support for multi-national enterprises. By maintaining consistent service levels, prices and technical skills across all countries, the Aura Alliance simplifies the administration of global Avaya projects and ensures the most cost-effective solution. Aura Alliance Members adhere to the Avaya Connect programme, providing a globally consistent framework that streamlines processes, pricing, training and certification requirements.
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