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CloudShare achieves greater visibility into its cloud computing infrastructure with Splunk® Enterprise and the Splunk App for VMware

MAIDENHEAD – 21st August 2012 – Splunk Inc. (NASDAQ: SPLK), the leading provider of software for real-time operational intelligence, and CloudShare, the leading provider of pre-production cloud for dev and test, demos and POCs, will take the stage together at next week’s VMworld® 2012 to discuss how the Splunk App for VMware is helping CloudShare gain deep insight into its infrastructure performance, customer trends, and business metrics. The session, entitled “How a Cloud Computing Provider Reached the Holy Grail of Visibility” will take place Wednesday 29th August from 4.00 – 5.00 p.m. (PT) at the Moscone Center in San Francisco. Leena Joshi, director of solutions marketing at Splunk, and Elad Gotfrid, director of IT at CloudShare, will share best practices on managing and monitoring CloudShare’s dynamic SaaS environment with Splunk and the Splunk App for VMware.

CloudShare uses Splunk software across its entire infrastructure for monitoring, troubleshooting, and solving customer service issues, as well as for operational intelligence about its business – understanding capacity usage per customer, conversion funnels, and more. As an early beta tester of the Splunk App for VMware, CloudShare has now adopted the application company-wide to help gain deep insight into the thousands of virtual machines supported by the company’s infrastructure. The Splunk App for VMware provides CloudShare with added visibility into the detailed performance of its virtual infrastructure, helping it to track stressed virtual machines and hosts to balance capacity better.

“At CloudShare we think of Splunk as our eyes and ears. Splunk software enables us to understand and oversee every aspect of our operations,” said Gotfrid. “The key asset we achieve from Splunk software is the ability to correlate business data with performance metrics. Compiling data about our customers and understanding which resources are being utilised allows us to understand and plan our capacity, based on the clear trends we identify.”

CloudShare uses the Splunk App for VMware to collect performance statistics, logs, and events from the virtualisation layer and correlate the information with network, storage, OS and application events. With the extensive visibility provided by Splunk software, CloudShare is able to contextualise infrastructure data and track business metrics such as usage and resource costs per trial and business user. Dashboards created in Splunk and linked to operational data from physical and virtual sources help to guide the whole organisation, from network operations and customer support, to marketing, sales, and R&D. Additionally, to help fight fraud, CloudShare uses network device and firewall information gathered with Splunk software to create attack signatures that trigger automatic blocks, or trigger alerts to network operations that are then further investigated.

“CloudShare is a great example of how operational intelligence can positively impact every part of a business, even in complex cloud computing environments,” said Joshi. “The Splunk App for VMware unlocks the value of the virtualisation layer data. It enables companies to put it in the context of machine data from all layers of their virtualised infrastructure such as host operating systems, applications, and the underlying server, storage, and network devices.”

“VMware cloud infrastructure environments can benefit from big data technologies, such as Splunk,” said Parag Patel, vice president, global strategic alliances, VMware. “With VMware cloud infrastructure and Splunk, cloud service providers can collect and harness critical operational data from all tiers of their virtualised infrastructure while leveraging the scalability VMware software provides for public and private clouds.”

Watch the Splunk App for VMware in action.

Leading Industry Analysts on the Splunk App for VMware

“Most management tools leave datacentre administrators in the blind when it comes to virtualisation, because of their focus on single-technology silos,” said Dennis Drogseth, vice president of research, Enterprise Management Associates. “Splunk’s breadth and versatility combined with its ‘big data’ analytics capabilities—can provide role aware support for virtualisation as it impacts both infrastructure performance and resiliency, and IT service delivery.”

“Monitoring the dynamic nature of virtualisation with tools designed for single-technology silos creates a significant challenge for administrators,” said Dave Bartoletti, senior analyst, Forrester Research. “There is a growing need for solutions that provide cross-tier visibility to effectively troubleshoot, monitor and analyse data across silos and deliver real-time business insights and operational intelligence.”

“Virtualisation and the list of current vendor-specific tools can leave datacentre administrators blindsided with their focus on single technology silos,” said Rachel Chalmers, vice president of research, 451 Research Group. “Splunk for VMware is a big data, cross-tier approach to tackling the visibility challenges introduced by virtualisation.”

Download the Splunk App for VMware now or for more information to Leena Joshi’s blog.

About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) provides the engine for machine data™. Splunk® software collects, indexes and harnesses the machine-generated big data coming from the websites, applications, servers, networks and mobile devices that power business. Splunk software enables organisations to monitor, search, analyse, visualise and act on massive streams of real-time and historical machine data. More than 4,000 enterprises, universities, government agencies and service providers in over 80 countries use Splunk Enterprise to gain operational intelligence that deepens business and customer understanding, improves service and uptime, reduces cost and mitigates cyber-security risk. To learn more, please visit www.splunk.com/company.

Splunk and the engine for machine data are registered trademarks or trademarks of Splunk Inc., and/or its subsidiaries and/or affiliates in the United States and/or other jurisdictions. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. © 2012 Splunk Inc. All rights reserved.

VMware and VMworld are registered trademarks of VMware, Inc. in the United States and other jurisdictions. The use of the word “partner” or “partnership” does not imply a legal partnership relationship between VMware and any other company.

About CloudShare
CloudShare is the leading cloud solution for pre-production focused on development and testing, training, sales demos, and POCs. CloudShare's technology makes it easy for application specialists to work in the cloud. Furthermore, they can efficiently create multi-VM environments, collaborate with others, and deploy projects into production. No background in IT infrastructure is required. CloudShare easily allows for the construction and distribution of simple as well as complex IT applications to anyone with an internet connection.
To learn more, please visit www.cloudshare.com

For more information, please contact:

Sherry Lowe
Splunk Inc.
415-852-5529
slowe@splunk.com
Twitter: @SplunkNews

Fiona Kenny
C8 Consulting Ltd
01189 001134
fiona@c8consulting.co.uk

Investor Contact
Ken Tinsley
Splunk Inc.
415.848.8476
ktinsley@splunk.com

This press release was distributed by ResponseSource Press Release Wire on behalf of C8 Consulting in the following categories: Consumer Technology, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.