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Action on Hearing Loss

m-hance raises funds by discarding traditional email in favour of communicating through its Social Business product

4th October 2012 – Employees at business software solutions provider m-hance have helped raise £2,500 for leading charity Action on Hearing Loss by communicating through its internal Social Business system instead of using traditional email for one working day.

Action on Hearing Loss works to improve the lives of the 10 million people in the UK who have hearing loss. To support the charity, m-hance’s 240 staff situated in the UK, Ireland, the United States and India used only the company’s Social Business enterprise social networking (ESN) system and relevant social media platforms for internal communication purposes. For every relevant post, reply or tweet made, 25p was donated to Action on Hearing Loss.

Andrew Hayward, Managing Director of m-hance, explains, “Since switching to our Social Business product we have noticed a significant improvement in the way that our staff communicate and collaborate with each other which has improved our bottom line. As a natural extension, m-hance employees were keen to raise awareness and money in support of a charity that has communication at its heart which made Action on Hearing Loss a natural choice.”

m-hance Social Business (msB) helps organisations to drive more profitable communications by increasing collaboration. The system offers secure out-of-the-box connectivity to financial management, CRM, SharePoint and other SQL and Oracle based applications, enabling employees to easily access, comment on and share valuable knowledge from a single integrated system. Organisations using mSB can increase staff productivity levels by up to 8% per user and increase employee engagement by up to 5%, aiding revenue growth and increased efficiency.

Hayward continues, “Just as a person suffering from hearing loss struggles to keep up with conversations, companies are finding it harder to stay connected by the sheer volume of background ‘noise’ that is being generated by the volume of emails and information created on a daily basis. By using m-hance Social Business, employees can easily filter out conversations and information that is relevant to them to improve productivity and dramatically reduce time spent on email by up to 30%.”

Peter Robson, Executive Director of Corporate Resources at Action on Hearing Loss, comments, “We are very grateful to m-hance for its support, which not only demonstrates how effective social networks can be as communication tools, but this also raised much-needed funds to support vital services. This contribution could pay for the equivalent of 400 calls to our helpline – which is a point of contact for practical advice and emotional support – helping people to manage their hearing loss or tinnitus effectively.”

mSB, which can be deployed in just two weeks as an on-premise or hosted solution, is available on smartphones and tablet devices with its accompanying app. The solution has been rolled-out to a number of early adopters including Central YMCA.


Notes to Editors:

*NB Please find attached an image of m-hance’s Marketing Director Claire Carter (pictured far right) presenting the cheque to Action on Hearing Loss’s Executive Director of Corporate Resources, Peter Robson (pictured third from the left).

About Action on Hearing Loss

1. Action on Hearing Loss is the UK’s largest charity taking action on hearing loss. We want a world where hearing loss doesn’t limit or label people – and where people value their hearing enough to look after it.

2. For further information about Action on Hearing Loss or to become a member, visit, contact the Action on Hearing Loss Information Line on 0808 808 0123 (Freephone) or 0808 808 9000 (textphone) or email .

About m-hance

m-hance is a UK-based company providing innovative and functionally rich business software solutions to 2400 mid-market sized organisations including Innocent Drinks, RFU, Viridor, Millennium Hotels, Make-A-Wish, Hewden and Endsleigh Insurance. m-hance’s core solutions offering consists of financial management, CRM, enterprise social networking, SharePoint, HR & Payroll, managed services and software development in a variety of vertical markets including distribution, manufacturing, not-for-profit, professional services and infrastructure.

m-hance has been formed following the acquisitions of Calyx Software, Gyrosoft, Trinity Computer Services and elements of MentecPlus, Touchstone Group and Maxima Holdings plc. m-hance is currently supported by 230 staff from offices in Manchester, London, Loughborough, Dublin, Glasgow and the United States. m-hance also has offshore development capabilities in India.

In September 2012, m-hance was ranked in the Tech Track 100 league table as one of the fastest-growing private technology companies in Britain after achieving record sales growth of over 45%.

Press Contact:

Ben Carey, PR Manager
T: 07713 196971 e:

This press release was distributed by ResponseSource Press Release Wire on behalf of m-hance Ltd in the following categories: Business & Finance, Public Sector, Third Sector & Legal, for more information visit