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Watching a movie on your mobile in Manhattan is on average four times faster than in London,

• RootMetrics Network Tests Puts London Well Behind The Big Apple For Smartphone Surfing
• Three is best overall mobile operator for Londoners and key commuter areas
• Significant differences in mobile internet scores between operators
• Snodland in Kent returned fastest mobile internet speed for commuters

LONDON October 15th 2012: London or New York? When it comes to bars, restaurants and shops the answer is up for debate. For mobile internet however, there’s no comparison. Watching a movie on your mobile in Manhattan is on average four times faster than in London, according to independent on-the-ground data from testing company RootMetrics (
From nearly 16,707 on-the-ground tests conducted across both cities – 11,413 in London as defined by the Greater London Authority (GLA) and 5,294 in New York including its five boroughs – the RootMetrics report shows conclusively that on average, download and upload mobile internet speeds are significantly faster in New York.

“With mobile internet use soaring, having a fast, reliable data connection has become as important as having a consistent mobile signal,” said RootMetrics CEO and President Bill Moore. “It’s quite amazing to find such a vast disparity in services between two cities that are rival destinations for global business and tourism.”

Even comparisons across London and outlying areas threw up wide discrepancies in mobile Internet service. For example, in Greater London, the fastest internet speed wasn’t to be found in the financial centre of the City or the media centre of Soho, but on Blackwood Ave in Chingford Mount where one test on O2 clocked a blistering 12.95 Mega-bits per second (Mbps). For London’s commuters, the sleepy village of Snodland, Kent returned the fastest speed with two tests recording 7.3 Mbps on Three’s network.

Commuters living in Chelmsford, Maidstone and Guildford can also feel aggrieved that they get on average significantly slower mobile internet – across all networks – than people living in Watford, Slough and Dorking, although there are some specific exceptions; Vodafone for example being head and shoulders the quickest in Chelmsford - and quickest overall for Greater London - yet bottom of the league in Guildford.

In fact, out of the 70,864 tests undertaken across the whole London area and surrounding commuter towns, mobile company Three was a clear winner in terms of best overall mobile operator (internet and text performance) for London and the surrounding areas. O2 was second, Vodafone third, Orange fourth and T-Mobile fifth.

Using the RootMetrics scoring system there was a 33 point gap between Three in first place (78) and T-Mobile in fifth (45) for mobile internet. On call performance it was impossible to declare an overall winner with only a four point difference between the scores.

Adds Moore: “Are Londoners getting a good deal on their mobile phones contracts? It’s hard to say. For customers who use a phone primarily as a phone, there’s little to differentiate each network. For mobile internet however, there are clearly significant issues with specific networks in specific areas. The power of our RootScore London report is that it gives consumers the power to make informed decisions about their mobile phone provider while at the same time giving operators vital information on what their customers are experiencing on the ground.”The full results for the New York to London comparison are as follows:

Network tests-------------------New York City-------------------------------London
Average download speed-------------8.5 Mbps----------------------------------2.265 Mbps
Download success rate--------------93.5%-------------------------------------94.0%
Average upload speed---------------4.0 Mbps-----------------------------------1 Mbps
Upload success rate----------------95.1%-------------------------------------93.3%

With 4G rolling out in the UK later this month, RootMetrics is already gearing up for a further comparison study having tested 78 US cities earlier in the year. With 4G being touted as a real boost to business, similar findings to this 3G report will be worrying for both London and Great Britain PLC.

The full London RootScore report is available to download from the RootMetrics website where Londoners can also access free, detailed coverage and service maps and download a free smartphone application to run their own tests.

About RootMetrics

RootMetrics is an independent company that, via its website and free smartphone application, provides free, unbiased maps and reports on mobile network performance across the UK. Using professional testers, RootMetrics measures network coverage, data speeds and call success and failure rates for all of the major operators across all major cities and towns. A free-to-download mobile phone application allows consumers to view coverage near them and upload their own test results whether they are in an area that has been professionally tested or not. All of this information is put into easy-to-read on-line maps giving mobile phone users all the information they need to make informed decisions about the mobile phone company that’s right for them.

Press contacts:

Patrick Southwell / Jess Ballinger
0207 025 6507/ 020 7025 6493

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