The Spanish Gambling Commission (DGOJ) recently approved a reported total of 277 licenses to 53 different businesses, allowing them to operate gaming websites in the Spanish market. Many operating firms in other less regulated markets, such as most other parts of Europe, offer multiple platforms to their customers.
However, players in Spain are being warned to stay aware of specific regulations in the Spanish Gambling Act which actually restricts players to a single account per licensed operator. The act states that “user registration must be unique for each operator”. This means that despite multiple gaming websites being run by a single organisation, players are only allowed one account with them.
Not only has this caused issues for players who wish to continue playing on multiple accounts across one platform, but operators have also faced confusion when ensuring they have complied with all the necessary regulation imposed by the Spanish Gambling Act.
Spanish gambling information sites have reported that licensed operators in the Spanish market are having to belatedly address the issue. Some gambling websites have even had to tell players that they must choose which of their websites they intend to keep their player account with; closing any others they may have with the same operator.
Bwin and Party Gaming, the company’s merger partner, are just one example of the result that this vagary in the regulations is having. As a merged company, Bwin and Party Gaming are viewed by Spanish officials as being one single operator. Therefore, players who had accounts registered at both websites were forced to close one.
According to Spanish news, players who were affected by this were emailed at the start of this month and informed that they must make a decision as to which account they intended to keep. The short notice of the correspondence and the lack of any advance notice led to Spanish players flooding forum websites to voice their irritation. For those players who did not make a decision, bwin.party was required to close one of them on their behalf. This choice was made depending on the player’s activity.
Despite this set back, bwin.party continue to experience success in the gaming market. Financial figures from the first half of 2012 shows a 3% growth in revenue to €410 million, compared to €398 million in the same period last year. The company’s presence in the Spanish market also continues to increase, following the launch of the popular bingo website Binguez.es.
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