Total Commitment – to customers, colleagues and the company
Graphics and Print, the award winning Shropshire Printers have re-launched their website as part of their ‘Total Commitment’ campaign. Total Commitment – to customers, colleagues and the company is the mission statement and the re-launch of their website is a fundamental part of this commitment.
Managing Director Martin Kells explains: “At Graphics and Print the customer comes first! It’s as simple as that. We wouldn’t have been in business since 1980 if our customers didn’t come first. We don’t believe in short-term, quick wins; we believe in building lasting customer relationships. We have successfully grown our customer base year on year by listening to the wants of our customers, investing in new technology to provide customers with everything they need, and then passing on cost reductions to our customers, brought about as a result of technology enhancements. But it’s not just about keeping costs down for the client, it’s also about providing them with a memorable experience from start to finish and that means providing them with choice. We’ve always been proud of the fact that customers can deal with us via email, telephone or through one of our experienced Client Relationship Managers but we’ve never provided customers with the ability to get quick quotes over the web or place orders 24 hours a day. There’s a growing need to provide both services as the world becomes more flexible in terms of working patterns. I am therefore really excited that the launch of the refreshed website will not only enable customers to look up a wide range of instant prices 24 hours a day but will also provide them with the ability to upload files and set their print requirements in place, anytime of the night or day. And of course, it goes without saying that having a web based offering means we will be able to price our products even more competitively than we do today! This is yet another example of how we demonstrate ‘Total Commitment’ to the wants and needs of our customers.”
The new website provides a fantastic insight into the company ethos and provides an opportunity for you to meet the team that sits behind the success. Graphics and Print pride themselves on being the only print company they are aware of to make a commitment to the community which they serve. For example, every one of its employees spend a minimum of two days per year, during work time, supporting disadvantaged people in having a better life and the business also support charities with design, print and sponsorship on a regular basis.
As well as putting the customer at the heart of everything they do and providing value for money, the website also details the companies green credentials as this Shropshire Printer demonstrates how it takes environmental issues very seriously.
Another area which sets Graphics and Print apart from some of its competitors is the fact that they can provide an end-to-end service when it comes to commercial printing services, having a design studio, print operators and finishing team all under one roof, making the customer print journey a seamless one!
If you are looking for an award winning company which provides quality print finish, at competitive prices to which total commitment is provided to each and every customer, visit their website now at www.graphicsandprint.com.
Graphics and Print were formed in 1980 and boast a loyal customer base that’s grown year on year, offering quality, value and flexibility at every stage of the print journey. From brochure printing to business cards, flyers and leaflet printing, Graphics and Print produce a range of printed products suiting all traditional marketing or promotional needs.
For PR enquiries please contact:
Tel: 01952 290524
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