The applications complement each other perfectly and the official integration ensures an almost fully automated process from start to archive.
Integration between Aia-ITP and Xtendis Announced
- Complete customer communication offer
- Vendors Aia Software and Expansion intensify co-operation
Nijmegen, 9 November 2012 – The majority of customer communication is in writing via various correspondence including emails, proposals and contracts. Aia Software and Expansion have invested in a joint interface for a seamless integration between their document management applications.
Aia Software is the vendor and developer of ITP, a rich solution for customer communication management. Expansion delivers and develops Xtendis, a broad solution for digital archiving and document management. ITP takes care of the lay out, content and distribution of the business correspondence. The documents are automatically transferred to Xtendis where they are automatically digitally archived and available for one-click-consulting whenever this is needed to answer questions from customers.
Insurance company De Onderlinge ’s-Gravenhage(sic) works with both solutions and greatly appreciates the standard integration:
“For us it means that both vendors take the responsibility for our applications to keep working together well,” says Jan Verheij, Manager Information Services of De Onderlinge ’s-Gravenhage. “We selected both ITP and Xtendis for their user friendliness and functionality. The applications complement each other perfectly and the official integration ensures an almost fully automated process from start to archive.”
“We both are active in the market of financial services and banks. A large number of organizations in these industries are using our applications together, just like De Onderlinge ’s-Gravenhage,” says Jeroen Huinink, CTO of Aia Software. “By formally integrating ITP and Xtendis, these customers will have one single environment for the creation, distribution and automatic archiving of documents. Care and customer friendliness are absolute priorities for both vendors.”
Johan Blank, director of Expansion, said: “We have many similarities: we are both Dutch software houses and have been in the document industry for almost 25 years. This new interface offers customers an additional guarantee that our software solutions work as one. For now, and the future, they can have any document available at any time!”
Notes to editors
About Aia - Company profile
Aia Software is the global developer and supplier of the ITP (Intelligent Text Processing) Document Platform, the leading solution for the production and distribution of business-critical document output based on application data. Established in The Netherlands in 1988, Aia Software has grown from serving local Benelux and wider European markets to become a truly global player through partnerships with complementary technology providers and resellers and through it´s growing network of international regional centers. Aia Software´s ITP Document Platform is currently used by more than 1000 organizations in more than 30 countries worldwide.
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Claire Thompson, Waves PR
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