London, Tuesday January 8th, 2013
Akeydor Limited, the London based IT Firm in Remote Control of PCs, Servers, Mobile Devices, iOS Devices, Asset Management, Help Desk, Support and Managed Services is announcing its new success story in creating a worldwide Support Team out of its London and Athens head office, to assist its Customers and its Business Partners worldwide.
Akeydor Limited has expanded its international Support Team to reach out to several new Customers worldwide, in need of Product Support as well as in need of support through Akeydor’s Managed Services in Log Management, EndPoint Security, Architecture (Infrastructure & Security), Assessment & Consultancy, Systems apply, Firewall, Patch, Vulnerability, Backup, Storage and Support Services.
Worldwide Support is achieved in 3 ways:
Through Akeydor’s own Software Platforms:
Akeydor implements a private myCloud domain in the name of its Customer, and in which Akeydor installs a Client License which can be reached out from a Web Guest through a browser, and an iOS Remote Control Guest program. With this Technology, Akeydor’s engineers are able to access and assist their customers worldwide enabling access through the cloud.
Akeydor’s new Technology has been attracting its Business Partners implement the same to their own customers, by means of reaching out to them from iOS devices, or from the cloud via their web browsers.
Akeydor implements its Help Desk, Support and Asset Management Software in order to collect information from its customers relevant to Hardware and Software Inventory, and to be able to identify hardware, software and versions. If needed, Akeydor is able to push applications through its EMS Asset Management solution, and access the Customer’s PCs / Servers to implement a working environment.
In addition Akeydor implements its ResQDesk Web based Help Desk and Support Solution which is able to receive and handle Ticketing, Tracking, Routing, and Resolving IT Support cases.
Akeydor’s engineers are based in London and Athens, and are capable of flying anywhere in the world, with short notice, to undertake Akeydor’s customers’ requirements locally at their offices, anywhere in the world.
Akeydor has already been serving its customers in several parts of the world today, by implementing all three ways of support mentioned above, in combination with each other and im combination with Akeydor’s Software Technologies.
Specifically, the possibility to reach out to customers by means of creating a private domain for each customer, using the cloud, where clients are included in the cloud domain and PCs / Servers are reached out from iOS Devices, is an ideal way to combine technology with worldwide support no matter whether the supporter is reaching out from his own PC or laptop, or from any other PC by logging into his own private domain, or from his iOS Device (an iPad or an iPhone).
In such way, several of Akeydor’s Business Partners have been successfully implementing Akeydor’s technology to reach out to their customers in a fast, easy, efficient and cost effective way over the cloud. For safety, customers are also entitled to keep the data at their local servers in their offices too, if required. Access can happen over the cloud as well as over TCP over the network.
Akeydor Limited is a Technology Company in Software Products and Support, specializing on Remote Control for PCs, Servers and Mobile Devices, from iOS Devices, from PCs and Servers, or from myCloud private domain. Also, Akeydor Limited implements start of the art technology solutions in IT Asset Management for Inventory on hardware & Software, Distribution, Metering and License Management. Akeydor’s Support and Ticketing Product called ResQDesk provides its customers with Ticketing, Tracking, Routing and Resolving IT Support cases, with a knowledgebase. Lastly, Akeydor’s Solutions contain SchoolVue, the worldwide leader in Classroom Management and Corporate Training which enables Teachers and Students (or employees and employers) to interact with each other while receiving assistance from their support department.
Akeydor is offering its Managed Services through its own technology as well as its own engineers able to fly anywhere in the world to assist customers, in an efficient and cost effective way.
Recently, Akeydor Limited established its new strategic alliance with global maritime leader in container shipping and maritime IT applications, Danaos Global Maritime. Akeydor Limited represents Danaos Commercial and Communication Platforms in the UK.
Akeydor Limited mainly operates via Business Partners around the world, who use Akeydor’s Technologies as tools to support their own customers daily, in a simple, fast, safe, easy and cost effective manner.
Akeydor Limited is based in London, UK and has its subsidiary office in Athens Greece.
For more information please visit www.Akeydor.com
Press contact: Stamatia Theodoridi, firstname.lastname@example.org
Lansdowne House, City Forum, 250 City Road, London EC1V 2PU, England
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