we can offer companies’ solutions to dramatically improve their communication processes with their customers
- Irish based customer communications technology specialist enjoys a steady stream of new clients and a 32% increase in revenues –
Dublin & London – February 4th, 2013 - VoiceSage, the company that enables automated real-time customer conversations, has today announced that it is bucking economic trends with a record 32% growth in sales for the second half of 2012 and a steady stream of new household named clients investing in its award-winning technology.
During the 6 months to the 31st of December 2012 the customer communications technology specialist won a number of new client contracts across the Retail, Financial Services and Utilities markets.
VoiceSage has a strong and growing track record in the UK with a series of major companies including Freemans Grattan Holdings, Scottish & Southern Energy, Vanquis Bank, Argos, Homebase, QVC and Clarity Credit Management having deployed its technology to improve their customer communications over the last year. The Retail sector continues to go from strength to strength where VoiceSage technology underpins most of the major UK retailers seeking to increase appointments and deliveries, reduce debt and enable real time customer conversations.
Commenting on the company’s recent growth record VoiceSage’s CEO, James J. Kett said, “Despite tough market conditions, VoiceSage’s technologies have clearly struck a chord with customers who are investing in solutions that solve real business problems today. We are in a unique position in that we can offer companies’ solutions to dramatically improve their communication processes with their customers. This leads to significant savings which is being borne out by our increased revenues.”
Founded in 2003 and headquartered in Dublin and London, VoiceSage and its founders have deep heritage and experience in delivering transformational customer communications solutions that streamline and add value to high-volume outbound contact activities.
Household brands including Argos, Dun & Bradstreet, Thames Water, AXA Insurance and Freemans Grattan Holdings rely on VoiceSage to reduce inbound call volumes, increase appointments and deliveries, reduce debt and enable real time customer conversations.
VoiceSage’s cloud-based messaging product and services deliver more than 2 million messages a day and are used by businesses serving more than 75% of the UK population. More than 44 million individual phones in the UK have received a VoiceSage message at some time.
Please visit www.voicesage.com and follow us on Twitter @VoiceSage
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