Customers voice 100% loyalty to Advanced 365’s sales support
25 February 2013 - Leading unified communications provider, Advanced 365 (Advanced) has secured a Cisco Advanced Unified Communications (AUC) Specialisation for the fourth year running. Renewal of the accreditation further embeds Advanced’s position as a market leader in providing managed services and converged voice and data networks.
Neil Cross, Managing Director, Advanced 365 explains, “This accreditation indicates the importance and dedication Advanced’s team places on collaborative technologies and shows that we are once again demonstrating our expertise in the deployment and integration of Cisco’s suite of unified communications products.”
“Accreditation by our partners at the highest level is vital for Advanced as we continue to enable businesses to communicate and collaborate more effectively with unified communications, helping them to dramatically improve performance.”
The accreditation is given to companies which prove expertise in Cisco unified communications solutions and enables Advanced’s customers to benefit from highly competitive pricing of Cisco products.
Customers also gave Advanced their seal of approval in a recent Cisco bi-annual survey. Loyalty to Advanced was rated at 100%, while pre-sales and post-sales support was scored at 4.63 out of 5.
Advanced’s recent successes have included the implementation of a new UC Solution based on Systems Initiation Protocol (SIP) for one of the UK’s leading stockbroking and investment management groups. Charles Stanley & Co. Ltd saved more than £100,000 in line rental alone after the Advanced investment.
Advanced, which designs, deploys, operates and improves IT services from the desktop to the data centre, lists the Nursing and Midwifery Council, Notting Hill Housing Trust, Cazenove and ColArt, the world’s leader supplier of colour and art material among its customer base.
To meet Cisco’s rigorous AUC specialisation criteria, Advanced’s voice team had to pass multiple technical exams. The voice team is responsible for all aspects of SIP-based telephony and their integration with customers’ systems and networks.
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Notes to editors
About Cisco www.cisco.com
Cisco is a worldwide leader in IT that helps companies seize the opportunities of tomorrow. As global provider of both hardware and software, ranging from data and telephony to servers and application appliances, Cisco has transformed how people connect, communicate and collaborate.
About Advanced 365 www.advancedcomputersoftware.com/365
Advanced 365 provides a full outsourcing solution for desktop to data centre service delivery, ITIL based service management, application development, unified communications and cloud enablement. Advanced 365 designs, deploys and operates applications using .NET, Microsoft SQL Server, the Microsoft Office System and Microsoft CRM.
Service delivery can be provided from either Advanced 365’s own data centre facility or one of its managed suites (hosted and managed in shared facilities). Advanced 365 also provides Infrastructure as a Service (IaaS) utilising its own cloud platform. Quality and security is assured through the company’s ISO 9001 and ISO 27001 accreditations.
Core offerings include:
• IT Managed services focusing on the core utility components of clients’ IT operations (including monitoring, backup, email and hosting right up to full IT infrastructure outsourcing).
• Unified Communication solutions that consolidate telephony, presence, mobile and contact centre systems and are designed to bring data, voice and video together. Technologies include Microsoft Lync.
• Line of business applications designed to improve the flow of information around an organisation. Applications include Microsoft SharePoint 2010, Microsoft Dynamics CRM and Microsoft Business Intelligence.
• Application development to deliver a fully-supported application managed service for both existing legacy applications and new applications developed by Advanced 365.
Angela Mycock and Denise Wales, Advanced Computer Software Group email@example.com
+44(0)1625 856 505
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