Trusted IT solutions provider scoops top customer service honour from Cisco and Global Desktop Competency Partner of the Year from VMware
London, England - 07 March 2013 – Insight UK, one of the world’s leading technology suppliers, has received awards from two of its leading vendor partners in the past week. Cisco Systems has recognised Insight for achieving Cisco Channel Customer Satisfaction Excellence during its latest measurement period. In addition, VMware has named Insight as the Global recipient of a VMware Partner Network Award in the Desktop Competency category as well as its Americas Desktop Competency Partner of the Year at its recent Partner Exchange in Last Vegas.
Cisco Customer Satisfaction Distinction
Cisco’s Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Programme and is a significant achievement for Insight, already a Cisco Gold Partner. Cisco Customer Satisfaction is one of the highest priorities for the firm and a cornerstone of its Cisco Channel Partner Programme, with findings based on customer satisfaction results captured with the Cisco Partner Access Online tool.
During each measurement period, Cisco acknowledges Certified Partners that have the highest customer satisfaction distinction within each of its geographic regions. The award means that Insight will continue to have a star next to its name within the Cisco Partner Locator. As a result, customers, Cisco employees and partners will be able to immediately identify that Insight has achieved outstanding customer satisfaction as part of Cisco’s worldwide assessment process.
VMware Global Desktop Competency Partner of the Year Award
The award from VMware recognises Insight’s global abilities in datacentre, cloud and virtualisation, which have established the partnership in the highly competitive desktop deployment market. Also announced as VMware’s Americas Desktop Competency Partner of the Year, the global award further underlines Insight’s ability to deliver technical services and offerings using the VMware solutions.
According to James Baker, EMEA Product Management Director at Insight, the recognition from both Cisco and VMware highlights the shared values of the companies as they strive to meet the demands of a constantly evolving enterprise marketplace:
"To be named global recipient in the VMware Desktop Competency Partner of the Year category is a real honour for Insight and reflects how seriously we take our position as a trusted advisor to those within the enterprise for each and every market we serve. Being recognised both here and in the Americas as the ‘go-to’ partner when it comes desktop competency for the third time in a year is a real testament to the work Insight is doing within the IT space when it comes to educating and equipping businesses from the datacentre to the cloud.”
Concluded Baker, “With the enterprise technology market a crowded place to be, awards such as those from Cisco and VMware ensure the already strong Insight brand stands out from the rest whilst assuring clients and potential customers of our abilities and commitment to service after the point of sale and install.”
Insight EMEA is a division of Insight Enterprises, Inc., a leading provider of brand-name information technology ("IT") hardware, software and services to large enterprises, small to medium-sized businesses and public sector institutions in North America, Europe, the Middle East, Africa and Asia-Pacific. Insight is focused on helping organisations move technology goals forward in the areas of Cloud, Virtualisation, Data Centre, Unified Communication & Collaboration,Networking & Security, Data Protection, Mobility & Point of Sale, and Office Productivity. With approximately 5,300 teammates worldwide, Insight is ranked No. 460 on the 2012 Fortune 500 and generated sales of $5.3 billion for the year ended December 31, 2012. For more information, please visit:
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