Skip navigation
Skip navigation
You are using an outdated browser. Please upgrade your browser.
ResponseSource services will be unavailable this Friday, 6th December, between 8 pm and 9 pm as we carry out scheduled maintenance on the network architecture. We're sorry for any inconvenience this causes you.
The Professional Mediators' Association

an effective means of resolving complaints, managing change and handling workplace disputes

The LGA in partnership with the UK's trade body for mediators - The Professional Mediators' Association The PMA are launching a national research programme which will examine the use, the impact and the benefits of mediation across Local Government.

Sarah Messenger, Head of Workforce at the LGA stated:

"The LGA supports the use of mediation within Local Government as an effective means of resolving complaints, managing change and handling workplace disputes. There are benefits in terms of reduced costs, maintaining relationships and offering value for money."

More and more local government organisations are now using mediation to resolve workplace and employment disputes. The models of mediation vary between organisations and there is not a one-size fits all approach to mediation. As a result, very little coherent evidence is available relating to the use, the impact or the benefits of mediation. The findings from this national research will help the LGA and the PMA to provide effective support to the sector and will also set a benchmark for LGA members.

David Liddle, president of the PMA commented today:

"This groundbreaking research will help local government organisations better understand the various uses and benefits of mediation. This understanding will help with local, regional and national policy making thus helping to make mediation part of the systems, processes and values of local government.
Following the research, a detailed report will be published by LGA and the PMA in late spring 2013. The findings from the report will be discussed at a conference in summer 2013."

See a PDF version of this Press Release here.


Notes to editors:

For more details of the research, please contact Adam Barker at the LGA, or, David Liddle at the Professional Mediators' Association (

The Professional Mediators' Association exists to promote excellence in all aspects of business, workplace, employment and consumer mediation.

Visit for more information and to download a membership pack.

For press and media enquiries, or to arrange an interview, please contact David Liddle on 020 7404 3186 or e-mail:

This press release was distributed by ResponseSource Press Release Wire on behalf of Professional Mediators' Association in the following categories: Business & Finance, Education & Human Resources, Public Sector, Third Sector & Legal, for more information visit