Our vision is very simple: to make life better for our team, our clients and our clients’ customers.
BRIGHTON, UK, 13th June, 2013 – Propellernet, a search and social agency based in Brighton, England, has today been named the best small business workplace in the UK for 2013, awarded by The Great Place to Work® Institute UK. The top 25 businesses in each of the three categories were announced at an awards ceremony in London last night.
The Great Place to Work® Institute UK is part of the world's largest consultancy specialising in workplace assessment and enhancement. Every year Great Place to Work® surveys some 6,000 organisations around the world representing around 10 million employees. This gives them unrivalled insight into what makes an organisation’s employees tick and how leaders can improve their business performance by understanding and improving their workplace culture.
Since its launch in 2003, Propellernet’s goal has been to provide an environment in which the health and wellbeing of its staff is prioritised. The entire agency has worked together to put health and wellbeing at the heart of its business plans. This year Propellernet was named as one of the world’s 51 most democratic businesses by WorldBlu and it was awarded the Investors In People Health and Wellbeing Good Practice Award last year.
Jack Hubbard, Propellernet CEO said: “Our vision is very simple: to make life better for our team, our clients and our clients’ customers. We believe that our consultants are successful when (and because) they are happy and workplace freedom and democracy is key to this.”
Propellernet’s democratic structure and staff offering is unparalleled in the industry and includes more than 50 health and well-being activities, resources and ways of working. 5% of the company profits are put in a health and well-being fund which pays for a variety of extra-curricular activities decided by staff and organised by resident fun ministers. Other initiatives include individual health assessments, well-being workshops, unlimited breakfast and fresh fruit, weekly Pilates, Yoga and Meditation classes and buddy and mentoring schemes.
Nikki Gatenby, Propellernet MD, who also won MD of the Year at this month’s Sussex Business Awards, said: “If you create a company that encourages people to lead full lives and follow their dreams, you can land a full roster of creative, innovative talent.”
Not surprisingly, the company’s average voluntary turnover rate for the last three years has been less than 5% and just 0% in the last year! In addition, 43 of the 45 people working at Propellernet have been recruited via a referral from an existing member of staff or network of industry contacts, proving that staff members are willing company ambassadors and are very proud of their business. Staff happiness translates to happy clients too, with Propellernet achieving an average Net Promoter Score of 9.2 out of 10 from clients (up 0.1 year on year).
Tom O’Byrne, Chief Executive, The Great Place to Work® said: “This year, we are delighted to recognise a record 80 organisations who have achieved the coveted status of Best Workplace, a workplace that has high trust and highly engaged employees. We know that this accolade is recognized by Best Workplaces and their audiences as the mark of a quality employer and can be a potent recruitment tool. First and foremost though, all Best Workplaces recognise the strategic importance of creating and maintaining high trust, great workplaces as this can improve business performance and, for many, the bottom line.”
 The Net Promoter Score (NPS) metric collects feedback from clients on an on-going basis. The score is obtained by asking customers the following question on a 0 to 10 scale: 'How likely is it that you would recommend a company to a friend or colleague?' A score of 7.5 or above is regarded as representing success.
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Notes to editors:
For more information, quotes and/or case studies from Propellernet please contact:
Simone Stevens, Stefan Hull or Stella Bayles on
Simone@propellernet.co.uk / 01273 760967
Stefan@propellernet.co.uk / 01273 760970
Stella@propellernet.co.uk / 01273 760962 / 07584 472 726
For more information on Best Workplaces please go to http://www.greatplacetowork.co.uk/
About Best Workplaces
We run the Best Workplaces Programme which is the largest of its kind in the world. Unlike other organisations, we survey both employees and management to get a holistic view of the organisation’s HR policies and practices and how these are perceived by employees.
We help businesses improve their performance by helping them create and maintain great, high trust workplaces.
The Great Place to Work® Institute defines a great workplace as a place where you:
‘achieve organisational objectives with employees who give their personal best and work together as a team or family, all in an environment of trust.’
There are three key elements of a great workplace:
• People trust their management
• Have pride in what they do
• Enjoy working with their colleagues
When evaluating organisations, Best WorkPlaces use two tools:
• Employee survey – the Trust Index© Employee Survey
• Management questionnaire – the Culture Audit© Questionnaire
The Culture Audit© examines how management creates trust in the workplace through various policies, practices and initiatives. It consists of a series of open-ended questions across the nine areas – Hiring, Inspiring, Speaking, Listening, Thanking, Sharing, Developing, Caring and Celebrating.
The Trust Index© Survey measures the employee’s perspective of how effective those HR efforts have been. The most essential measure of whether an organisation is a great workplace is whether employees say it is. That means two-thirds of our assessment is based on the confidential and anonymous feedback of employees that we receive through the employee survey. Employees are asked whether they agree or disagree with a range of statements including:
• ‘Management has a clear view of where it’s going and how to get there’
• ‘I feel I make a difference here’.
The scores from these two evaluations determine whether or not an organisation is a great workplace.
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