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Swyx CEO Dr. Ralf Ebbinghaus

superior functionality, ease of use, all at a very competitive price based on the number of users

- Over 600 new functions enhance the user experience

London, UK, 16th July 2013 – Swyx, the market-leading vendor of Unified Communications (UC) for SMEs has announced availability of its latest software, SwyxWare 2013. The new software has been adapted to meet the requirements of its existing and future users by incorporating many new features to download including; CTI +, which turns any phone into a VoIP extension and compatibility with Microsoft's latest generation of software. In the new version there are more than 600 new functions in the area of call and contact management that significantly enhance the overall user experience.

SwyxWare 2013 - more flexibility, easier call management

The new version is compatible with Microsoft Windows 8, Windows Server 2012, SQL 2012 and Outlook 2013. With the CTI + option users can enjoy greater flexibility: for example, with only a few mouse clicks any device can be integrated as a personal phone system, coupled with the SwyxIt! PC client.

“We constantly improve SwyxWare using the method of agile software development, therefore rather than restrict the new version to a few new core features we were able to integrate over 600 enhancements that over time will improve the whole user experience, especially in the area of call and contact management," says Dr. Michael Thomson, Head of Development at Swyx.

"Personally, the feature I like most is ‘Linked Speed Dial Keys’. By simply hovering your mouse over any contact in your SwyxIt! you can see at a glance all their presence information plus icons for a choice of contact channels such as email, Instant Messaging, phone/video call. When you click on the ‘Linked Speed Dial’ arrow key, it expands the window to display all the relevant contact information on-screen and you simply select the best method of communication according to their status. For example if the contact person is travelling, you might call via their mobile phone or if he/she is in the office simply send an instant message. If a contact changes, you only need to make this change once in your main CRM or database because it is integrated with Swyx, so all updates are made automatically.”

More functionality for the same price

While users of the new SwyxWare version will benefit from more functionality, the price will remain the same: "Our solution has been developed mainly for small and medium enterprises, this philosophy drives not only our products but also our pricing strategy: superior functionality, ease of use, all at a very competitive price based on the number of users." said Swyx CEO Dr. Ralf Ebbinghaus.

The new version of Smart Office SwyxWare 2013 SIP (for 10 users) can be purchased from authorised resellers from £1,625.

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Editor’s notes:

About Swyx

Swyx your business.

Swyx operates as a pan-European market leader via two-tier distribution and over 1,000 authorised resellers: the Dortmund based company with dedicated offices in the UK and France sells not only software solutions in six languages, but also has a range of suitable phones and other hardware devices in its product portfolio. Swyx’s award-winning unified communications provides not only in-house (CPE) solutions, but also cloud-based variants with well-known partners: Europe already has 500,000 users that rely on Swyx, of which around 10 percent have chosen to use a cloud-based solution. The company currently employs more than 100 staff who are responsible for continually improving the SwyxWare solution for the communication requirements of today and in the future.

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This press release was distributed by ResponseSource Press Release Wire on behalf of TTA Communications (Bath) in the following categories: Business & Finance, Computing & Telecoms, for more information visit