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Voted by motorists for excellent customer care

Leading remarketing company, British Car Auctions (BCA), has been awarded a Highly Approved Trader (HAT) accolade by, the highly respected website, championing consumer rights for motorists. Voted by motorists, the HAT Awards recognise best practice within the UK motor trade. This award confirms BCA’s commitment to helping consumers access the widest choice of quality used vehicles at auctions across the UK.

Honest John comments: “The HAT Awards give the businesses that are delivering an exceptional experience to motorists the recognition they deserve, from the real experts; motorists themselves. It’s great to see such a fine list of winners from across the motoring industry, all of whom represent reliable, high quality service and excellent value for money. They also demonstrate a transparent and fair mechanism for handling customer complaints.

“Given the economic pinch it is now more important than ever for consumers to find good deals and decent service for a sensible price. I believe the HAT Standard sets the benchmark for a level of customer service that motorists should have the right to expect.”

BCA spokesman Tim Naylor commented, “We welcome this endorsement from one of the motor industry’s most respected independent motoring journalists. The HAT Award is voted for by motorists, making it an even greater honour and demonstration of BCA’s focus on the customer experience at all of our auction locations.”


November 2013

For further information please contact Madeleine Roles, Wendy Harrison, Ally Redding or Ed McCambridge at HSL on 020 8977 9132
BCA Public Relations Department, Blackbushe Airport, Blackwater, Camberley, Surrey GU17 9LG
Tel: 01252 878555 Fax: 01252 743447 Email:

This press release was distributed by ResponseSource Press Release Wire on behalf of Harrison Sadler in the following categories: Motoring, for more information visit