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Credit information expert offers advice – and free access to credit reports - for consumers struggling with debts
Debt Awareness Week (20-26th January 2014)

London, January 2014 – Equifax, the online credit information provider, is providing helpful insight to consumers into how debt looks on an individual’s credit report as part of Debt Awareness Week. It is also confirming that it is continuing to provide free access to credit reports for anyone seeking advice and assistance from the debt advice charities.

As Neil Munroe, External Affairs Director, Equifax explained it’s important for those struggling with debts to understand how this will look on their credit report. “Often consumers who have got into serious debt problems have difficulty in understanding the full extent of the credit agreements to which they are committed. “We believe that providing free access to credit files for these consumers, via the debt advice organisations, is a crucial step in the process.”

Equifax has been working with the leading debt advice organisations - Citizens Advice, Consumer Credit Counselling Service and National Debtline – for the last six years, to provide clients who are most seriously in debt with free access to their credit file. The client must request their credit file from Equifax themselves, which they can do using a request form and a supporting letter from their local debt advice organisation. Once they receive their file, they can then work with the debt advice organisation to try to resolve their debt problems.

“The advice provided by our Credit File Advice Centre, which includes a team of experts who have first-hand knowledge of many of the issues affecting an individual’s credit file, also plays a key role in helping consumers to understand the content of their credit file and deal with any queries they might have regarding the information.”

The free credit file service offered by Equifax through the debt advice organisations provides consumers with their statutory credit report. This will be sent in the post within 7 days of the request.

The advice and information provided free on the Equifax website is also valuable in helping those who have taken on too much credit or whose circumstances have changed, putting them under increased financial pressure.

Neil Munroe is available to provide expert comment for features for Debt Awareness Week. He can be contacted direct on 07710 844518 or via the Equifax press office: HSL - Clare Watson, Nakhalar Sterling, Ed McCambridge, Cecile Stearn or Wendy Harrison at HSL on 020 8977 9132

About Equifax

Equifax is a global leader in consumer, commercial and workforce information solutions that provide businesses of all sizes and consumers with insight and information they can trust. Equifax organizes and assimilates data on more than 600 million consumers and 81 million businesses worldwide. The company’s significant investments in differentiated data, its expertise in advanced analytics to explore and develop new multi-source data solutions, and its leading-edge proprietary technology enable it to create and deliver unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.

Headquartered in Atlanta, Equifax operates or has investments in 18 countries and is a member of Standard & Poor's (S&P) 500® Index. Its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. In 2013, Equifax was named a Bloomberg BusinessWeek Top 50 company, was #3 in Fortune's Most Admired list in its category, and was named to InfoWeek 500 as well as the FinTech 100. For more information, please visit

This press release was distributed by ResponseSource Press Release Wire on behalf of Harrison Sadler in the following categories: Personal Finance, for more information visit