Online cycling, running, swimming and triathlon equipment retailer Wiggle has chosen ToolsGroup’s SO99+ supply chain software
LONDON - 17 June 2014 – Online cycling, running, swimming and triathlon equipment retailer Wiggle has chosen ToolsGroup’s SO99+ supply chain software for inventory optimisation and demand forecasting.
Since 1999 Wiggle has grown from a small independent bike shop in Portsmouth to an international internet specialist with an annual turnover of £140 million (as at February 2013) and 70 million shopping visits per year. Delivery on all orders in the UK and abroad is free above a minimum order amount, all UK orders are tracked and Wiggle offers to match any other retailers’ price. On bikes the company provides a 30-day ‘test ride’ with a full refund if the customer is not satisfied. Wiggle also runs a network of worldwide sporting events and sponsors the Team Wiggle Honda - Women’s Pro Cycling Team.
Mike Snell, Wiggle’s commercial director, said: “Range and availability are key to our customers, so in order to continue growing the business successfully we need the confidence to commit to increased levels of product and range. Working with ToolsGroup is enabling us to build that confidence and deliver the growth we need.”
Managing Director of ToolsGroup UK, Martin Woodward, said: “We understand that it can be a challenge to put your faith in a new business partner. Working together, we have developed with Wiggle a clear vision of where improvements can be made and we are proud to be helping them stay ahead of the pack.”
ToolsGroup is a global provider of “Powerfully Simple” supply chain planning and demand analytics software. Our customers overcome volatile demand and challenging supply chains to generate accurate forecasts and outstanding customer service levels with less global inventory. Reliable behind-the-screen technology and scalable statistical models enable highly intelligent data-driven decision making, combined with ease of use. ToolsGroup’s solutions span key supply chain planning areas such as Demand Forecasting and Collaboration, S&OP, Demand Sensing, Promotion Forecasting and Multi-Echelon Inventory Optimization.
Wiggle is the world’s leading online cycling and tri-sport equipment retailer.
Wiggle’s mission is to inspire everybody, every day, everywhere, to ‘experience the joy of sport’, irrespective of experience or budget, by providing a vast yet carefully selected range of sports products and brands on its websites and through supporting a wide range of Events, to make sports participation easier.
Wiggle was founded in Portsmouth, UK in 1999 and now serves customers in over 100 countries with free delivery, multi-language customer service and localised on-site currency options.
Wiggle’s passion has been recognised by both industry and public awards.
Visit Wiggle.co.uk or follow Wiggle at @wigglebikeshop and www.facebook.com/wiggle
www.wiggle.co.uk, www.wiggle.jp, www.wiggle.cn, www.wiggle.es, www.wiggle.fr,www.wigglesport.de, www.wiggle.se, www.wiggle.ru, www.wigglesport.it, www.wiggle.nl,www.wiggle.pt, www.wiggle.com and www.wiggle.com.au
07843 511 239 or 020 7434 4429
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