Transticket needed a new technology solution to support the increased customer demands and deliver the value-added services to attract new customers.
European ticketing giant chooses MariaDB over MySQL for millions of monthly customer demands
London, UK, 18 March 2015 – MariaDB, the leading provider of open source database technology, today announced Transticket, the leading Nordic ticketing platform provider as its latest customer. Transticket, founded in 2005, is the ticketing platform used by companies such as the ATP Tennis tour, SkyView and the Swedish Hockey league.
Driven by the evolution of technology and new customer demands, the events and ticketing industry has been maturing at a fast rate. For the seven million Swedish adult consumers, it wasn’t only about getting the best seat in the house, it was about buying the complete experience. This meant consumers wanted to buy hot dogs, beers or T-shirts on their smartphones for example. Transticket needed a new technology solution to support the increased customer demands and deliver the value-added services to attract new customers.
With the rapid expansion of its customer base after winning its biggest contract to date, Transticket needed to upgrade its data storage to handle the growth of data a consumers used applications such as web search and payments services. Transticket looked for a solution which could handle transactions at scale, and replace the existing MySQL database.
MariaDB was chosen because its Enterprise subscription offered a robust, proven solution to help Transticket handle transactions coming from its e-commerce and customer relationship management platform. With the deployment of Galera Cluster and MariaDB’s Remote Database Administrator, Transticket’s IT team now had the confidence to help grow the business internationally without worrying about routine technical issues.
The migration of 150 Gigabytes of customer, internal and partner data from MySQL to MariaDB happened in two phases took only six days in total with Transticket having a twenty-minute down time throughout the entire process. Today, MariaDB is used by Transticket to processes millions of database transactions each month. The improvement of customer experience helped Transticket increase its market share of 15 percent against larger, more well-known rivals.
Ulf Lundgren, CTO, Transticket said: “I felt I was in pretty good hands with MariaDB as the team lives and breathes databases. They focus on looking after the databases so I can focus on developing new customer-facing services for the company. Thanks to MariaDB, I now have the time to go and watch the tennis matches I love with my girlfriend because MariaDB’s Remote DBA keeps my databases purring. Whether I’m at work or away from Headquarters, MariaDB provides the assurance and protection needed for the swathes of data we have internally.”
Patrik Sallner, MariaDB CEO said: “We are very happy to be working with one of the most popular event and ticketing platforms in Europe. Sports, music and art fans today tend to stick with the events which offered the best experience. This starts with how fans search and pay for the services. These changes have a major impact on the e-commerce industry and MariaDB is prepared to help companies which find themselves in a similar situation as Transticket.’
About MariaDB Corporation
MariaDB Corporation is a leading open source relational database provider in the $10 billion global market. Built by the luminaries behind the legendary MySQL project, its engineer-led team totals over half a millennium of transactional database technology experience. MariaDB is developed by a vibrant community that nurtures new talent and is committed to transparent innovation in order to achieve its aim of building the world’s leading database platform for cloud. Today, MariaDB has over 2 million users globally and 500 customers in over 30 countries, including global brands such as HP, Craigslist, Deutsche Telekom, Virgin Mobile and Booking.com. Open Source technology leaders such as Red Hat, SUSE, Rackspace and IBM have chosen MariaDB as their database of choice for their customers who include some of the world's largest enterprises. For more information about MariaDB visit www.mariadb.com
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