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Health care professionals not satisfied with time spent with patients, report finds

Belfast, UK –2nd November 2015 – Shockingly 55% of health care professionals spend less than 5 hours of their working day with patients and struggle to meet the demands of their appointments, partly to the use of poor technology, according to a report commissioned byTotalMobile™

In the report titled ‘The Missing Link In the Future of Health Care Delivery’ 42% of frontline health care professionals said they were dissatisfied with the amount of time they could spend with patients. An unbelievable 70% said they are struggling to meet the demands of their daily workload. 65% cited not enough staff and support as their biggest challenge. Whilst 75% of management said that making better use of technology would help to ease their challenges.

Although encouragingly 40% of those surveyed said that their organisations had been working with mobile technology in some way, only 31% of these respondents felt that their current mobile working attempt had made any significant impact on their workload. 10% said it had actually made their work more difficult!

Quite simply, the reason for this was the method of mobile working implemented. Staff were equipped with phones and laptops which, on their own, do not meet the demands of frontline health care professionals like a purpose-built mobile working solution does.

“It is incredible to find that out of an 8 hour working day, 12 hours for some health care practitioners, only 45% could find more than 5 hours to spend with patients,” commented CEO Colin Reid at TotalMobile. “It is proven to be extremely uncommon for health care practitioners to spend the majority of their day delivering care. Organisations can obviously see the benefits of mobile working, but have been unable to deploy the right strategy to make it work. As service demands increase radical changes are needed to put better work processes in place, and mobile working will be paramount to its success”.

“We have shown that effective deployment of mobile technology can save 1 – 2 hours per day. This equates to a significant increase in workforce capacity as well as helping do away with burdensome paper processes. Only by providing a mobile solution designed around the way health care practitioners work will organisations actually see the benefits and alleviate the pressures in health care going forward”.

“An astonishing 86% of respondent said that they would not be able work in the same way 5 years from now. This pessimistic view highlights a radial need for change. Budget demands and demands on healthcare will continue. It is fundamental now to empower the existing health care practitioners with mobile technology allowing them to complete their job to the most efficient, and highest possible standard,” concluded Colin Reid, CEO at TotalMobile.

About TotalMobile

TotalMobile is a 30-year-old software provider which specialises in innovative mobile-working solutions for public and private sector field workers. Its solutions are especially popular in health, social care and local government, being ideally suited to frontline workers who spend much of their time completing tasks in the community. The fast-growing company has over 25,000 users around the world, with customers spanning the UK, Ireland, Europe and North America.

Crucially, TotalMobile mobile-working solutions are designed from the user’s perspective, and shield frontline workers from technology complexity. The software, now in its 6th generation, supports all major platforms including iOS, Android and Windows and works offline, so workers remain productive without a connection.

TotalMobile has a strong network of partners including Vodafone, Fujitsu, Civica, Capita and Serco, giving customers access to a complete, end-to-end enterprise-class mobile-working solution. More at

PR Contact:
Sarum PR – PR for TotalMobile
+44 1722 322916.

This press release was distributed by ResponseSource Press Release Wire on behalf of Sarum PR in the following categories: Health, Public Sector, Third Sector & Legal, Computing & Telecoms, for more information visit