Swyx signs up UK partner EBC Group for its Cloud UC solution

a simple and cost effective telephony solution which requires no on-site hardware and significantly cheaper calls

London – 9th December 2015 - Unified Communications (UC) manufacturer Swyx Solutions has confirmed that one of its long term Gold partners, EBC Group headquartered in Birmingham, is to offer Swyx’s cloud-based UC/Telephony platform provided via its privately owned datacentres.

Delivering maximum value and choice for customers

Partnering with Swyx for its cloud telephony means that EBC Group is able to offer a best-in-class Unified Communications solution alongside its other cloud services, delivering maximum value to customers. Swyx’s solution will offer EBC Group’s customers with a simple and cost effective telephony solution which requires no on-site hardware and significantly cheaper calls. As with other cloud-based services it offers a flexible and scalable solution which can grow with your business.

Managing Director at EBC Group, Richard Lane commented, “We are an award-winning provider of managed services providing a single source for all business’s office technology needs. Having made significant investments in our own core infrastructure, including two privately owned data centres, we already provide our customers with a range of services via the EBC Cloud Suite and adding telephony to our portfolio was a natural progression.

As an existing Swyx Gold partner that already has extensive experience of selling its on-premise (CPE) solution we are confident that Swyx’s cloud-based telephony is the right choice for us. Not only is it cost-effective and easy to deploy and run, our customers can benefit from the same wide breadth of features and functionality available with the on-premise solution, but with the added benefit of being accessible via the cloud.”

New killer features are available via the cloud

According to EBC’s Richard Lane, some of the new killer features that are available in both Swyx’s on-premise and hosted solutions are the Swyx Connector for Skype that enables you to add Swyx’s telephony within the Skype for Business (formely Microsoft Lync) application. “This is really attractive for organisations that are already taking advantage of Skype or Office 365 for collaboration but are looking for a cost-effective way of adding enterprise class telephony.” EBC is also excited by the Swyx Mac Client that it believes will prove popular with the growing number of customers that rely on Apple-based computers and devices.

Swyx Director of Business Development, Michael Hostbaek said, “We are delighted that EBC Group have chosen Swyx as its cloud platform for unified communications. The needs of today’s modern companies are changing with greater demand for flexible, quick and easy access to communications regardless of location. As a result more and more customers are asking our partners for cloud-based communications allowing them to closely match both the budgetary and operational needs of individual businesses.

With our latest support for the REST API, it is also very straightforward for our partners to fully integrate Swyx with other complementary cloud-based services such as CRM or accounts that further enhances the value that communications can play within an organisation as a whole. With EBC’s substantial investment in cloud infrastructure together with their existing knowledge skills and resources they can fully understand and help customers to maximise the value from improved communications.”

The ‘EBC Cloud Telephony’ based on Swyx platform will be hosted in EBC Group’s secure private data centre based at their headquarters which for added security and increased reliability will be replicated at their data centre in Northampton.

About Swyx

Swyx your business.

Swyx operates as a pan-European market leader via two-tier distribution and over 1,000 authorised resellers: the Dortmund based company with dedicated offices in the UK and France sells not only software solutions in six languages, but also has a range of suitable phones and other hardware devices in its product portfolio. Swyx’s award-winning unified communications provides not only in-house (CPE) solutions, but also cloud-based variants with well-known partners: Europe already has 500,000 users that rely on Swyx, of which around 10 percent have chosen to use a cloud-based solution. The company currently employs more than 120 staff who are responsible for continually improving the SwyxWare solution for the communication requirements of today and in the future. For further information, see www.swyx.com.

About EBC Group

Your workplace technology partner

Established over 26 years EBC Group has grown steadily to become one of the most successful and respected office technology specialists in the UK. We have invested heavily in our core IT infrastructure and have 2 privately owned UK data centres, allowing us to uniquely position ourselves as a ‘Complete Solutions Provider’- providing a single source for all your office technology needs, including Managed Print Services (MPS), Information Management, IT solutions and Unified Communications. We believe in creating a partnership with our clients to deliver premium, bespoke solutions which keep our customers at the core of everything we do. At the forefront of business innovation, EBC Group provides outsourced managed services for all of your workplace needs, whilst delivering a high-end customer service and the latest in IT and technology. For further information, see www.ebcgroup.co.uk

Press contact: Jane Moores/Sally Minchin,
TTA Communications Ltd
Tel: 01225 580214
email: jane.moores@ttacomms.co.uk / sally.minchin@ttacomms.co.uk