(23rd November, 00. Slough, Berkshire) Mid Market enterprises are choosing the eCRM solution, SalesLogix, in
preference over other similar products. Interact Commerce, owners of SalesLogix, recently reported the signing
of its 3000th customer. This brings the total number of companies that use the product to more than two and a
half times more than the next eCRM solution.
In the last three months, 107 new SalesLogix customers have been acquired. Gary Holland, sales director for
Europe, Middle East and Africa (EMEA) for Interact Commerce said; "CRM software has to be practicable for
companies. Most businesses cannot justify spending many months, sometimes years, deploying software;
they need rapid return on the investment they make.
"SalesLogix delivers this return on investment, typically taking just three months to install the solution. Its
modular design, and high degree of scalability make it ideal for large and mid market enterprises alike."
Late last month SalesLogix reached its 3,000th customer, with new European companies such as Norwich
Union, Perrier, Hitachi and Philips contributing to that milestone. The first 1000 seat installation in the Asia
Pacific region has also been announced with the introduction of SalesLogix in Huawei Technologies Co. Ltd,
China's largest telecommunications manufacturer.
Earlier this year, Interact Commerce introduced additional language versions of SalesLogix. The introduction of
the software in French, German, Italian and Spanish was part of a broader program of expansion in Europe.
Offices in Germany and Spain have recently been opened to support expansion in these territories.
Third-quarter results for Interact Commerce have recently been released. Revenues were $29.5 million this year,
up 191 percent from $10.1 million for the same quarter of 1999. Total license revenues - including both
SalesLogix and ACT! product licenses - were $23.5 million, up 255 percent from $6.6 million a year ago. Services
revenues were $6.0 million, up 72 percent from $3.5 million for the same quarter of 1999.
Interact Commerce expects revenue for the fourth quarter to be approximately five to six per cent higher than
the third quarter, estimating total revenues for 2000 to be $107.5 million.
Notes for the editor
Interact Commerce classify "Mid Market Enterprises" as companies with revenues of between US$25 million to
ABOUT INTERACT COMMERCE
Interact Commerce is the leading provider of relationship management software for mid market companies and
small office/home office businesses. The company is known for building products that are easy to use, quick to
deploy, and provide anytime, anywhere access to critical information. The company's products include
SalesLogix, the mid-market CRM leader (customer relationship management) used by over 3000 companies; and
ACT!, the best selling contact manager used by more than 3 million professionals and 10,000 corporations.
Through integration with leading back office software solutions, SalesLogix provides a complete view of the
customer. Both SalesLogix and ACT! dominate in their respective markets, including high tech, financial
services, manufacturing, marketing and consulting industries. Interact Commerce products are sold in 60
countries worldwide both direct and through value added resellers. With USA headquarters in Scottsdale,
Arizona, and European HQ in Slough, Berkshire, UK, plus nine further offices around the world, the company
can be found at http://www.interactcommerce.com
Direct tel: +44 (0)1959 568528;
Mobile tel +44 (0)7967 68649;
Direct tel: +44 (0)1959 568505;
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