Twickenham, London, December 4, 2000. Leading European venture capital incubator Speed Ventures has invested in state-of-the-art IP-based PBX technology to address the complex communications requirements of its London and Madrid offices. The two systems each comprise ICS Advent servers running Windows NT, Artisoft's TeleVantage communications server software and Intel Dialogic ISDN computer telephony platforms. The installation was handled by Connaught, a Twickenham, London-based reseller of converged technology solutions.
The digital communications servers each provide phone, voice mail, CTI-driven 'screen pop' and fax functionality from a single technology platform. They are connected both to Speed Ventures' IP-based Virtual Private Network as well as to each offices' Intranet. These IP connections enable Speed Ventures employees to:
* access and listen to their voice mail messages from within their Microsoft Outlook inboxes
* dial phone numbers from their PCs, and
* receive Outlook 'screen pops' of callers' details on their PCs as calls are delivered to their phones.
A range of off-the-shelf analog and DECT phones are used to make and receive calls.
The first TeleVantage system was installed in the Covent Garden, London office in May 2000 and currently serves around 30 Speed Ventures phone users and around 70 within the incubation companies. The Madrid system was installed in September 2000. Each phone extension has its own DDI number.
The initial order was placed following a review of several phone switches. "The nature of our business, with companies constantly coming and going, meant we needed a flexible solution and it was obvious to us from the outset that an NT-based product was going to offer many advantages" said Chris Jones, IT Operations Manager at Speed Ventures. "For the range of services offered, the TeleVantage system also offered good value for money".
"We've been very pleased with the performance of our London system. Installation was extremely smooth and both users and administrators find it easy-to-use and flexible. This experience convinced us to install a second TeleVantage system in our Madrid office. We would have no problem recommending Connaught in the future".
"Software companies have spoken about the possible business advantages of IP-based software PBXs for years. TeleVantage delivers on these promises" claims Mickel Bak, Managing Director of Connaught. "The fact that TeleVantage is Windows NT and built on open standard hardware and software meant it could be easily integrated into Speed Ventures networks in a way that wouldn't have been possible using proprietary telephone switch technologies".
TeleVantage provides intelligent call management, ACD functionality, IP Telephony dialling and administration, Web browser capability, and messaging features for up to 96 trunk lines and 264 extensions. It is a flexible, upgradable software solution that operates on Windows NT/2000
systems and uses off-the-shelf computer, wiring and telephony hardware. TeleVantage enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.
About Speed Ventures
Speed Ventures is a new type of early stage operational venture capital company founded in Stockholm in 1998. Its business idea is to invest equity, expertise and hard work in new companies within the field of Internet and mobile Internet. In addition to seed money, Speed Ventures provide a full range of operational services, including a global network of offices to
ensure a fast start-up, international rollout and long-term financing. At present, Speed Ventures has 27 portfolio companies and employs a total of 85 people in Amsterdam, Helsinki, Hong Kong, London, Milan, Munich, New York, Singapore and Stockholm. The international expansion continues rapidly, with new offices in Madrid and Paris, in order to support the portfolio companies as they grow. Within Speed Ventures’ portfolio companies there are more then 800 people employed. The head office is situated in Amsterdam. Additional information is available at <http://speedventures.com>
Connaught is an independent developer, reseller and integrator of messaging and information delivery systems that make use of e-mail, Internet, fax, voice processing and other complimentary technologies. With over 10 years of experience in system design and implementation, Connaught offers a full range of systems and services including an outsourced operation and a fully staffed bureau service. It is also an Authorised Systems Integrator under the IBM and Lotus Business Partnership Programmes.
For further information please contact:
Tel: +44 20 8893 3884
Fax: +44 20 8898 0536
Michael Gray/ Sarra Mander
Gray Associates Ltd.
Tel: +44 (0) 20 8744 9168
Fax: +44 (0) 20 8744 9169
Tel: +44 (0) 020 7864 4100
This press release was distributed by ResponseSource Press Release Wire on behalf of brooks comm (Formerly Chazbrooks Communications) in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.