LONDON, UK - 11/12/2000 - e2-one, the e-business infrastructure company, announced today that it has developed a new WAP offering based on its ground breaking æos technology. The solution is designed to capitalise on the burgeoning WAP market - estimated to be worth over $50bn in Europe over the next three years - and will support access from any device, whether a WAP phone, PDA or via interactive television.
æos, an acronym for Advanced Environment for Online Solutions and a play on the name of the Greek goddess of dawn (eos), is designed to provide businesses with the means to succeed in the electronic and knowledge age. Benchmark testing undertaken jointly by and Oracle and Sun Microsystems - e2-one technology partners - has proved that æos is capable of handling over 80,000 on-line transactions per minute or more than 11 million customer enquiries per hour - far out performing any rivals.
The æos performance server generates WML on request from a WAP phone or any other wireless device. The solution will enable customers to access information and conduct transactions reliably and securely, owing to the massive scalability of æos. Essentially it works in the same way as the core æos technology which generates HTML for high volume transaction processing web sites. æos overcomes the limitations of current Internet technology, which restricts the number of active users online at a given time, by the use of some patented pending predictive page generation algorithms. Typically, only a few hundred customers can conduct online transactions without degradation of service - and even multiple client server systems would be seriously challenged to achieve 30,000 or more concurrent transactions. æos removes this barrier.
Ray Rhodes, CEO of e2-one, speaking at the Oracle Users Group, commented: "This solution will enable service providers such as financial institutions, telecomms and utilities companies to offer reliable WAP services to hundreds of thousands, or even million of active users. The needs of customers are changing: they want to be able to access their personal information wherever they are and make transactions from a location convenient to them.
"We are talking to a number of major customers who have expressed the need for WAP based access to their existing services," Rhodes continued. "æos is the ideal solution for companies looking to exploit the tremendous opportunities offered by this rapidly developing sector."
æos is a front to back solution for customer-facing web enterprises. At the front end æos provides a personal portal that is capable of giving customers a personalised view of their own and associated product information. Each page is about the individual customer.
Running behind the personal portal is the æos engine, which is a customer-centric data warehouse that sits above the client's back office production systems. Data within the warehouse can be refreshed as appropriate to the business' requirements. Within the æos engine is a methodology for handling high volumes of transactions and service requests through from source to back-end systems, and for dealing with the respective responses.
In essence, æos provides a WAP or Internet friendly layer that allows much of the data needed for the most common requests to sit close to the customer for fast access and delivery. The architecture pre-loads information that the customer is likely to ask for to ensure that it is available as quickly as possible.
Added Rhodes: "The technology provided by æos will enable WAP-based customer services to become a reality, with all the advantages of æos mass customisation and reliability, and device-independent delivery."
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