Interact, a multi-award-winning UK contact centre outsourcer, is delighted to announce that it has become an Employee-Owned Trust. It will proudly be the first of its kind across the contact centre outsourcing sector.
Establishing an Employee Ownership Trust will allow its dedicated team members to directly share in the company's success. This structure upholds Interact’s entrepreneurial origins and commitment to its people-focused, customer-centric culture.
Interact was established in 2011 and has grown year-on-year to become one of the UK’s leading independent contact centre outsourcers. It partners with many of the biggest brands to deliver customer service, sales and retentions across both voice and digital. It now employs almost 1,000 people across two UK sites in Wigan and Richmond Upon Thames, as well as its homeworking team.
“Making sure the Interact team are rewarded for their loyalty and hard work is hugely important, as...
