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Brendoncare Implements COA Solutions’ Business Intelligence System for the Care Industry

The Brendoncare Foundation, a leading care home provider in the south of England, is implementing Corporate Analytics, a business intelligence (BI) system from COA Solutions (formerly CedarOpenAccounts). This new system will help Brendoncare to monitor, analyse and improve its corporate performance by measuring it against an extensive number of financial, human resource and care sector specific key performance indicators (KPIs). The new system will go live late Summer 2008.

Corporate Analytics removes the headache from strategic decision-making by providing finance and human resource (HR) directors with vital information regarding their organisations’ finances, workforce and operations. The system, which comprises two distinct modules, Financial Analytics and People Analytics will be integrated into Brendoncare’s existing COA Solutions systems - OpenAccounts finance system and OpenPeople payroll, HR and time and attendance system.

Brendoncare will be working closely with COA Solutions so that KPIs in the Corporate Analytics system are tailored towards the needs of the care sector. As well as generic financial and HR indicators such as gross profit margin and staff absenteeism, there will also be care sector specific KPIs, such as number of residents, number of paid-for beds and death rate.

Graham Camfield, Accounting Systems Manager from the Brendoncare Foundation, comments, “We are delighted to be working with COA Solutions on a care sector specific business intelligence system and look forward to being the first organisation to benefit from it. Brendoncare has enjoyed considerable business advantages since first implementing COA Solutions systems, including significantly cutting operational costs. We needed little convincing that Corporate Analytics would bring us further organisation-wide benefits.”

Camfield continues, “Corporate Analytics will provide us with an improved reporting tool and far greater control over our corporate performance. We’ll no longer have to waste time creating and analysing spreadsheets of data, which are soon outdated. Instead, we will have instant access to up-to-date information, providing us with more accurate data and quicker visibility of potential issues that could impact the business, such as poor occupancy levels and high staff absenteeism.”

Once the Corporate Analytics system is live at Brendoncare, COA Solutions will look at rolling-out this care industry specific BI system to other UK care providers.


About COA Solutions Ltd

COA Solutions (formerly CedarOpenAccounts) is the UK's leading supplier of integrated business management and information systems to public, private and not-for-profit organisations in the service sector. COA Solutions prides itself on getting close to its customers by understanding their businesses and responding to their business needs.

COA Solutions' award-winning Smart Business Suite combines core financial management, procurement, human resource and payroll systems, integrated with a range of collaborative, document management and business intelligence solutions. These solutions extend the value and effectiveness of the finance, HR and payroll departments across the organisation and enable managers in the business to monitor, analyse and continually improve corporate performance.

COA Solutions has more than 500 experienced and professional staff supporting and servicing over 4,000 clients across the UK service sector including Companies House, Newcastle City Council, WHSmith, Royal Bank of Scotland, Aer Lingus, National Express Group, DFS, RSPB and Great Ormond Street Hospital for Children NHS Trust.

About Brendoncare

Now in its 24th year, Brendoncare is a leading charity dedicated to improving the quality of life for older people. Brendoncare operates nine care centres and nursing homes in the south of England and runs over 60 friendship clubs across Hampshire and Dorset. Brendoncare is a respected force among charities caring for frail older people and strives to help influence the future direction of healthcare in the sector.


Liz Ebbrell, COA Solutions
+44 (0)1625 856505 or 07917 634 705

Ben Carey, COA Solutions
+44 (0)1625 856505