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Camden and Islington NHS Trust leads digital revolution for mental health services

St Pancras Hospital

Successful technology go-live sets pace for other NHS Trusts

23 September 2015 - Camden and Islington NHS Foundation Trust (C&I) has begun a digital revolution to improve its mental health services.

The Trust has successfully gone live with ‘Carenotes', a leading Electronic Patient Record system (EPR) from Advanced Health & Care (Advanced).This next generation EPR solution went live on 8th September meeting ambitious delivery targets following completion of a focussed two-year project.

C&I selected Advanced over several approved suppliers. Advanced was chosen for best value in addition to aligning to critical success factors and priorities outlined by the Trust.

The system will enable staff to view patient records and make quicker, more informed and accurate clinical decisions due to improved data accessibility. Carenotes will also facilitate more consistent working processes supporting more efficient and joined up multi-agency working to enhance patient care and satisfaction.

Wendy Wallace, Chief Executive of the Trust says, “Our ambition is to lead a digital revolution to provide better overall patient care to thousands of people with mental health conditions. By working in partnership with Advanced to meet tight project timescales, we now move this vision closer to reality.

“Our successful ‘go live’ is not only a great achievement for the technical teams but also for all our staff who have committed to training in the new Carenotes system. I've been particularly impressed by the network of highly enthusiastic Champions that have stepped forward to support their colleagues and the Trust. User confidence is one of the keys to a successful transition and we are clearly demonstrating this now.”

Through its pioneering ‘Learn and Lead’ initiative, C&I has now recruited 165 ‘Carenotes Champions’ comprising staff volunteers and representing almost 10% of Trust staff. Through this exercise Champions are developing their personal skills and management experience.

David Jackland, Associate Director of ICT, Camden and Islington NHS Foundation Trust says, “To deliver a project of this scale is a remarkable achievement.
Everyone’s considerable efforts have been rewarded.

“C&I looks forward to continuing to work together to deploy the Carenotes mobile product with our partners from Advanced, so that our clinical staff will be able to view patient records from smart devices.”

George Thaw, Managing Director, Advanced Health & Care, comments, “The success of this project is a shining example of a business working in close partnership with an NHS Trust to proactively shape the future of technology in healthcare.

“We have formed an excellent relationship with Camden and Islington and are looking forward to continuing to support them to transform mental health services through our leading software.”

Advanced Health & Care is the leading software provider in the out-of-hospital and health and social care space. The company has experienced strong growth, particularly in the NHS 111 and community and mental health sectors with a growing number of NHS Trusts selecting Advanced as their trusted solution provider.


Notes to Editor

About Camden and Islington NHS Foundation Trust

Camden and Islington NHS Foundation Trust provides mental health and substance misuse services to people living in Camden and Islington, substance misuse services to Westminster, and a substance misuse and psychological therapies service to residents in Kingston.

Its services are provided for adults of working age, adults with learning difficulties, and older people in the London area either in a community or inpatient setting. Camden and Islington NHS Foundation Trust has two inpatient facilities, at Highgate Mental Health Centre and St Pancras Hospital, as well as community based services throughout the London boroughs of Camden and Islington.

The Trust is also a member of University College London Partners (UCLP), one of the world’s leading academic health science partnerships. C&I’s income is £138 million per year and it employs more than 1,400 staff.

Media contact for Camden and Islington NHS Foundation Trust:

Amy Anderson 020 3317 7082
Martin Gilmore 020 3317 7411

About Advanced Health & Care

Advanced Health & Care (Advanced) is a leading provider of IT management systems for adult and children’s community, mental health, hospice, home and residential care services, as well as urgent and unscheduled care and clinical call centres.

Advanced focuses on providing innovative mobile IT applications for community based care, supporting tens of thousands of care workers and clinicians with integrated phone, software and airtime solutions.

Working with partners in the NHS, local government and the private sector, Advanced offers IT solutions in support of safe, efficient care delivery with integrated management information. Advanced’s unique proposition is its range of integrated care solutions offering visibility of information for both the commissioner and care provider.

Advanced Health & Care is a division of Advanced Computer Software Group Limited, a leading supplier of software and IT services to the health, care and business services sectors. In 2014, the Group won Tech Company of the Year in PwC’s UK Tech Awards.

Advanced was also ranked in the Deloitte UK Fast 50, which recognises the 50 fastest growing technology companies in the UK and ranked in the top 300 technology companies in Deloitte’s EMEA rankings.

Press contacts: Angela Mycock and Ben Carey, Advanced Computer Software Group
+44(0)1625 856 513