The Close Care Home joins the crème de la crème of care providers in the UK as it becomes the largest care home ever to receive a CQC Outstanding rating across all five inspected and assessed categories.
The report praised The Close Care Home for how 'the provider had created strong links with local LGBT+ groups and how members from these groups came to The Close to speak with people and staff about the barriers the LGBT+ community can face when accessing care. This demonstrated the providers commitment to high levels of engagement with staff and people who use services, to recognise the importance of equality.'
Putting the home in the top 0.13% in the UK The Close Care Home passed with outstanding in the Care Quality Commission's categories of safe, effective, caring, responsive and well led. A major turnaround for the once inadequate rated home.
Sanjay Dhrona, managing director of The Close Care Home says: “To say we are ecstatic...