New Service Centre brings local expertise and improved service levels for Palo Alto firewall customers in the UK
Data Integration, an Xchanging company, has today announced its status as the first UK Authorised Service Centre for Palo Alto Networks. Data Integration’s local presence enables the company to offer improved SLA’s on Palo Alto support for UK customers and additional benefits such as the ability to provide qualified engineers on site.
The Authorised Service Centre accreditation means that Data Integration has achieved the most stringent levels of engineering certification and gives Data Integration direct access to Palo Alto’s technical assistance centre. Data Integration also has a permanent Palo Alto lab facility which means the company can replicate and resolve issues ‘in country’, in real-time with local expertise.
Data Integration has been a leading UK partner of Palo Alto Networks since the company’s launch into the UK...