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Northgate to enhance its police records management system

In response to customer demand, Northgate Information Solutions today announces plans to enhance its police records management system, ‘Guardian’, through the development of case management and custody modules.

Guardian is already used by a number of police forces in areas such as crime, intelligence and public protection. The system allows forces to input, store and access records and the linkages between them, enabling the police to act quickly based on accurate information.

Northgate’s Guardian enables police forces to:

• Access operational information quickly – through matching information held in core systems and presenting users with a total ‘picture’ of what is known about a certain individual, item of property or event;

• Minimise error – through removing the need to enter data into multiple systems, and alerting users to potential duplicate records before resolving them through a ‘match and merge’ facility;

• Deliver best practice in the management of police information – ensuring that forces comply with national standards and guidelines such as ISS4PS, MOPI and CorDM;

• Adapt the system to meet changing requirements – forces can themselves adapt the business processes within Guardian, should officers wish to capture additional information;

• Customise the system – the look and feel of Guardian and the extent of user access can be tailored to match forces’ exact requirements.

The planned enhancements will see the benefits of Guardian extended to case management and custody. For example, it would enable those in custody suites to conduct one search only to find out if an individual is known across the force’s core systems, including information such as identifiable marks or previous convictions.

Speaking today, Ian Blackhurst, Managing Director of Criminal Justice & Public Safety in Northgate Public Services, said:
“We are pleased to announce the planned enhancement of Northgate’s Guardian records management system. This development is in response to the changing requirements of our police customers as they seek to meet the challenges of modern policing and deliver high quality services to local communities. The efficient and effective management of police information is key to success, and we are delighted to be supporting them in this critical work.”


For further information:

Fellows’ Associates:
Kathy Sutton 020 7849 3403 / 07966 890401 /
Naomi Stevenson 020 7849 3508 / 07966 890403 /

Notes to Editors:

1. Northgate Information Solutions is a leading provider of innovative technology solutions to the public services and utilities markets. Northgate’s task is to enhance public value through the intelligent use of people and technology, and to share in the economic and social benefits that this brings.

2. In the UK, Northgate works with four out of five local authorities, half of all fire brigades and ambulance trusts and every police force. Its systems are used in the management of over 1.5 million local authority and housing association properties; in the administration of more than £17 billion of revenues and benefits; and in electoral administration systems covering over 18 million people. Northgate administers over 5.5 million penalty notices every year and delivers the national system for reporting police performance. Founded in 1969, the company has over 3,300 employees.