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New integrated finance system delivering benefits for Hartlepool

Hartlepool Borough Council and its technology partner, Northgate Information Solutions, today announce the successful implementation of a new integrated finance system that is delivering benefits to both staff and citizens.

Working with Northgate, the council has replaced its separate and outdated finance and purchasing systems with a new integrated system designed to deliver efficient and effective financial management across the Council and Cleveland Fire Brigade. Previously, the wide range of tasks they would undertake were managed across different systems, leading to inefficient processes and difficulties in tracking and managing costs.

Implementation completed in February 2007 and a total of 500 Council and Cleveland Fire Brigade users are now live on the new system which has streamlined corporate procurement, integrated complex finance and job-costing processes, and centralised the administration of invoices. It has also:

- enhanced information sharing for a dispersed community of staff;

- increased efficiency through the streamlining of processes and by the enablement of staff to make decisions based on accurate and accessible costing information.

Northgate has acted as Hartlepool’s strategic ICT partner since 2001, and the first phase replacing the finance system went live last year. Northgate implemented the second phase, delivering the project costing and billing system, in February 2007 as part of a contract that also includes support for the new integrated system to 2011.

Mike Ward, Chief Financial Officer at Hartlepool Borough Council, said today:

“Our aim is to continuously improve our service to citizens through ensuring our internal processes are as effective and efficient as possible. We have a long-standing relationship with Northgate that has seen us deliver substantial improvements since 2001, and we are pleased to build on this successful relationship through the roll out of our integrated finance system.”

James Turnbull, Managing Director of Infrastructure Solutions at Northgate Information Solutions, added:
“We are delighted to announce the success of Hartlepool’s latest transformation project. Our partnership is based on a full understanding of the needs of citizens, and how local authorities can improve their services through delivering ‘more for less’. We look forward to realising further benefits for Hartlepool in the months and years ahead.”


For more information:

Fellows’ Associates:

Kathy Sutton
020 7849 3403 / 07966 890401

Naomi Stevenson
020 7849 3508 / 07966 890403

Notes to Editors:

1) Northgate Information Solutions is a leading provider of ICT and managed services solutions and software to the public services, utilities markets and corporate markets. Whether business process outsourcing, full IT outsourcing or managing specific needs such as application or web-hosting, desktop management or data-centre systems, Northgate advises clients on how to maximise the value of their information technology assets.

2) Northgate works with four out of five UK local authorities, supporting excellence in e-government. Its systems are used in the management of over three million properties worldwide; in the administration of more than £12 billion of revenues and benefits; and in electoral administration systems covering over 18 million people. With divisional headquarters in Hemel Hempstead and Belfast, Northgate has 25 major offices across the UK and six international offices. Founded in 1969, the company has over 3,300 employees.

3) Northgate provides Hartlepool Borough Council with a wide range of ICT services including advice on procurement, implementation services, infrastructure support and technology refresh. Northgate supports the council’s network, servers, datacentre, email, desktops, laptops, and mobile technologies.