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Help at hand for starters with brand new ‘real time helpdesk’

The Retail Doctor founder, Greg Thomas, had spent 15 years working within the food and retail market, initially founded The Retail Doctor in February 2004; Jon Kay joined in June 2004.

Both had experience of working for large companies, such as Bass, Whitbread, Esporta and Starbucks and had also spent the last few years working together managing smaller businesses.

They had seen the need for a company with a strong, very real operational background to provide real solutions to operational issues with a hands on approach.

With this experience The Retail Doctor was formed initially to help start ups, new ventures and small businesses to be more successful, grow sales and decrease costs while avoiding some of the time consuming pitfalls that exist.

Since the successful launch the pair have worked with the creation of...

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