HELLOCAR.CO.UK TO LAUNCH FULLY ONLINE USED CAR RETAIL SERVICE ACROSS THE UK

Brings transparency, convenience and control back to the consumer in the car-buying process

Hellocar, the fully online used car retailer has today announced a national rollout of its platform following a successful pilot period.

The service, which launched its pilot in March, offers the consumer total power and control over the car-buying process. While consumers spend an average of 11 hours researching car purchases online, more than half go on to purchase at the first dealership they visit - and the average number of forecourt visits made has halved in the last few years. This implies that today’s digitally-savvy consumer has already determined their purchase while online but are forced offline to complete the transaction.

hellocar believes that this is not only inefficient for the consumer but also takes them out of their personal space, where they maintain control of the process, and forces them into the forecourt territory where many can feel pressured to purchase or take on additional costs such as financing, warranties or other extras.

With hellocar, every car undergoes a 168-point AA inspection, consumers can search the site for the right car for them, opt to pay via credit card or financing and have it delivered to any UK address within five days. From delivery there is a seven day test-drive/money-back guarantee, giving the consumer total peace of mind from start to finish.

Founder, Nic Carnell commented:

“Thanks to the internet, today’s consumer is better informed and has more choice than ever before. As a result, research and purchasing habits are changing and there is less need for the traditional forecourt experience and the inefficiency this creates.

“We know that many consumers prefer to gather information and advice from multiple online sources and walk into a dealership with a clear idea of what they want. However, 80% of consumers still say they find the process of buying a used car stressful and we feel this is because they feel a loss of control outside the comfort of their own home. We want to give consumers a transparent, convenient service with no hidden costs, “must-have” extras or pressure to “upgrade”.

“We believe that in the digital age, the experience of buying a used car needs to be smart, seamless and feel-good.”

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For more information: Fiona Chow, Goadi Consulting, 07988 083 906, fiona.chow@goadi.co.uk

Or James Stibbs, 07974 344 843, james@illumination.works

About hellocar.co.uk

With Hellocar, you can buy your next car online from the comfort of your own home. All our cars have undergone a comprehensive 168-point inspection by the AA so you know exactly what you're buying. You get the best price without having to haggle. We deliver the car to your door at a time that's convenient. And, if you change your mind in the first few days, you get your money back.

It's how buying a car should be.
hello@hellocar.co.uk
0330 808 4948