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Quick-fix “conveyor belt” homecare highly unacceptable says Highgate-based private care company Health Professionals Homecare…

“From the outset Mother intuitively liked Katerina, who is outstanding in her care capabilities and compassionate understanding.

28th January 2014, Highgate, London. Established homecare company Health Professionals Homecare has a refreshing perspective to offer in light of the ongoing 15-minutes ‘conveyor belt’ care visit furore. Director of Nursing Michele Jogee says that it doesn’t have to be like this and even when a client is terminally ill, well-being and quality of life can be considerably improved with the right levels of care and companionship.

Jogee continues, “As a private homecare company, our fees are of course slightly higher than the £9.00 per hour or thereabouts which social care companies on the NHS preferred supplier list pay, but actually, not that much more when the levels of service are compared.” Health Professionals Homecare has, in particular, a London client case study which demonstrates how the right levels of care and companionship can do just that.

Mrs Subiotto was living in Rome, Italy when her health started to rapidly decline about two years’ ago. Her daughter, Elena, immediately realised that her mother needed continuous care in order to stabilise her health and wellbeing – ideally in a home environment – so she brought her mother to England. Her daughter, Elena says, “My mother’s Alzheimer’s was noticeably progressing and she was also experiencing heart problems. I realised that she hadn’t been able to look after herself properly and self-neglect was a big issue. I needed her to live close-by and be cared for.

“From the outset Mother intuitively liked Katerina, who is outstanding in her care capabilities and compassionate understanding.
My mother can no longer talk, so Katerina also deals clearly and confidently with other visiting health professionals such as Mother’s GP, and many often commend her professionalism. This excellent continuity of care means that my mother’s wellbeing is as good as it possibly could be, given the considerable impact of her medical conditions.”

Jogee concludes: “It’s not purely about understanding what’s required medically; it’s also about understanding what a client emotionally expects from the care they need to receive. Fifteen minutes of ‘conveyor belt’ care is never going to achieve that. Managing and understanding our clients’ emotional needs is integral to increasing their well-being; whether or not outright recovery is expected. Our clients are individuals and deserve nothing less.”

For more information please contact:

The PDQ Partnership - 01869 337255 - Karen Irvani (07503 752880) Debra Jardine (07764 194755)
(The client’s daughter Elena, Health Professionals Homecare’s Registered Manager Michele Jogee and carer Katerina are all available for interview/photograph).

About Health Professionals Homecare

• Established for nearly 15 years, Highgate-based Health Professionals Homecare (HPH) serves the Capital and surrounds and believes that companionship is as vital as administering medication, preparing meals and changing dressings.
• HPH offers daily care for a minimum of 5-hours administered by highly experienced, compassionate and sensitive private RNs or carers. Or live-in, more complex 24/7 care where required.
• HPH’s nurses and carers all have a minimum of two years’ experience and are personally and professionally vetted by their Registered Manager (and RN), before being assigned to client care.
• Approved for the provision of healthcare by The Commission for Quality Care (CQC) – “Excellent” 3Star rating (four consecutive years)
• Their private nurses provide specialist, sensitive and expert end-of-life or palliative care for clients of a broad age range requiring treatment for a range of conditions including Neurology and Oncology (e.g. Alzheimer’s, Leukaemia), post-operative, IV Therapy.
• HPH is a UKHCA Member (United Kingdom Homecare Association).