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TESCO CARS SELECTS INNOVATION GROUP FOR OUTSOURCED SERVICE BOOKING

Innovation Group has been selected by Tesco Cars (www. tescocars.com) to provide an outsourced maintenance and repair service for customers of the new online vehicle sales service in the UK.

The deal means that Tesco Cars customers will have access to a nationwide network of quality-checked garages, all of whom use approved parts, ensuring continuity of any manufacturer’s warranty. Services can be booked online (www.tescoautocentres.com) and vehicles will be picked from home or office addresses and returned at the end of the day washed and valeted.

Tesco Cars will have fresh stock added to the website daily. All cars are sourced from reputable lease and fleet suppliers and typically have one previous owner.

“When buying a used car, consumers want to know they can trust the information supplied, that they are getting good value for money and a good product supported by good customer service. Importantly, they also want to be able to take their time to make the right purchase. We are delivering a positive new experience for today’s car buyer,” said Sir Trevor Chinn, chairman of Tesco Cars.

“This new partnership with Tesco is a powerful endorsement of the comprehensive and high-value service which Innovation Group can deliver to global motor manufacturers, fleet operators, distributors and new retail channels such as Tesco Cars. Innovation Group brings new levels of integration and technology to the motor industry which means closer communication between repair networks and their customers - and an improved customer experience,” said Simon Hall, Managing Director UK Motor at Innovation Group.

About Innovation Group:
The Innovation Group plc (LSE: TIG.L) is a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries. Innovation Group provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services.

Innovation Group has over 800 global clients including AXA, RSA, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation Group's 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States.

www.innovation-group.com

Enquiries:

The Innovation Group plc Tel: +44 (0) 1489 898 821
Robert Thomson
Thomsonr@uk.innovation-group.com

Acuity Reputation
Gareth Thompson Tel: +44 (0) 207 256 6992
gareth@acuityreputation.com