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Taking an incremental approach, one leading Silicon Valley-based company’s deployment of PilotWorks has allowed them to increase alignment across their entire service organisation

Pilot® Software Inc., the original provider of performance management solutions, today announced that Ventana Research recognised Pilot Software customer – and Ventana Research Performance Management Leadership Award winner – KLA-Tencor Corp. for its efforts in furthering operational and strategic alignment by using PilotWorks®.

The Global Support Services (GSS) group of KLA-Tencor first approached Pilot Software with the well-defined goal of aligning their reporting of performance metrics with their strategic planning process. When the company started out on its performance management journey, it was burdened by inefficient and ineffective reporting based on Excel worksheets and PowerPoint slides. With their existing system, reports were time-consuming, labour-intensive,...

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