Interact, the multi-award-winning UK-based contact centre outsourcer, is thrilled to announce the launch of its newest contact centre in Nelson Mandela Bay, South Africa, further expanding its global footprint.
Founded in 2011, Interact has grown year-on-year, becoming one of the UK’s leading independent, employee-owned contact centre outsourcers. The company partners with some of the world's leading brands to deliver exceptional customer service, sales, and retention solutions across voice and digital channels. Interact’s South Africa site adds an additional 250 seats to its existing UK contact centre capacity in Richmond Upon Thames, Wigan, alongside a robust homeworking team.
Interact South Africa boasts an established, highly experienced leadership team, led by Sarah Leff as Managing Director. Originally from Cape Town, Sarah will split her time between Interact Richmond, where she also serves as Site Director, and South Africa. Supporting her in...
