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In an interview recently with the Times, England Rugby Coach Stuart Lancaster recounted his journey towards becoming the saviour of an international rugby team at their lowest point in decades. “Emotional intelligence is the key requirement to get the best out of people,” he explained. “I was never academically straight A’s, but being self-aware of your own strengths and weaknesses, I am pretty good at that.” Self-awareness is the cornerstone of emotional intelligence and yet many managers and leaders are unaware of how their behaviour impacts others. Too many believe that everybody sees the world in the way that they see it and are therefore surprised when they are not followed! And yet managers can quickly get to understand the preferences that often impact their behaviours by utilising personality profiling tools like, for example,the Read full release

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