Skip nav

Eclipse Internet shortlisted for PC Pro Best ISP award

Eclipse Internet has been shortlisted by readers of top industry publication, PC Pro, in the Best ISP category of the magazine’s Reliability & Service Awards.

The Awards are based entirely on the readership’s experience of ISPs and are on the quality of service and products PC PRO readers have received, rather than just the number of votes received. This makes the title of Best ISP extremely sought after.

Clodagh Murphy, Director of Eclipse said: “We would like to thank the readers of PC PRO for nominating us. This is especially rewarding as it is the experience of our customers that has resulted in us being shortlisted. It demonstrates our continued focus on delivering our business class service and reflects the dedication and continued hard work of the whole Eclipse team to put our customers first.”

Eclipse has been shortlisted for the award alongside Be Internet, Freedom2surf, Nildram, O2, PlusNet, Sky, TalkTalk, Virgin Media and Zen Internet.

In each category, readers are asked to rate the reliability of the products they have bought, customer support (if applicable), and how satisfied they are – in particular, if they would buy from that company again.

This information is then combined to produce a numeric rating, and the company achieving the highest rating wins. Any companies that are hot on the winners’ heels receive a Highly Commended award.

There are 18 categories in the Reliability & Service Awards and a further five finalists in the Editorial Awards, three focused on business, one for Environmental Innovator of the Year and one for Technology Innovator of the Year. The winners of these awards are determined by a panel of industry leaders.

This is latest award accolade for the Eclipse team, Senior Technical Support Analyst, Nick Shepperd, beat tough competition in July to win the Customer Hero award for England at the UK Call Centre Hero Awards 2009. And Carly Roberts, Senior Customer Services Advisor is in the running for Young Customer Service Professional of the Year at the National Customer Services Awards 2009, which will be announced in December.

The PC PRO Award winners will be announced on Thursday 1 October.

Contact:

For more information please call Anna Millar at Eclipse Internet by calling (01482) 602831 or email: anna.millar@kcom.com